At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs.
We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.
We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, William K Warren Foundation, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.
Sitting on our Tech Program Management team, within our PMO function, the Program Manager will work closely with our Predictive Analytics and Product Analytics teams to ensure that analytics resources are allocated appropriately and to oversee the delivery of major analytics projects. As our business needs evolve, the program managers in our PMO have the opportunity to shift to support other teams and projects. This is a full time position that has the option of being fully remote or hybrid in our NYC office.
What you’ll be doing:
Process Improvement & Standardization
- Develop and implement scalable processes for intake, scoping, and prioritization of new data requests, ensuring requests are assigned quickly and effectively.
- Define and refine clear acceptance criteria for new projects to improve handoffs between business teams and data teams.
- Develop and maintain documentation on processes, workflows, and best practices to ensure clarity and repeatability.
Program Management
- Lead the on-time delivery of data projects by implementing structured project management methodologies.
- Manage cross-functional collaboration efforts for large, strategic data projects requiring coordination across multiple teams.
- Track and report on project status, risks, and blockers, proactively addressing issues to minimize late deliveries.
Stakeholder Alignment & Communication
- Serve as the primary liaison between data teams and business stakeholders, ensuring clear expectations and alignment.
- Improve stakeholder visibility into data projects through the creation of reports and regular communication channels.
What success looks like in this role:
- Reduce the time it takes for new data requests to be assigned an owner with clear acceptance criteria.
- Decrease the percentage of data projects delivered past their requested due date.
- Increase consistency in delivery processes across data teams, ensuring predictability and improved stakeholder experience.
What we expect from you:
- 3+ years of program management experience
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with project stakeholders
- Experience working with data teams - you won’t perform technical work, but you need to be familiar with work involving SQL, and ideally tools like Snowflake, dbt, Looker, etc
- Experience translating business requests into technical requirements that a data team can execute on
- Ability to keep stakeholders across different teams and functions aligned on tasks to be completed for and the status of long running data projects
- Proficient in project management software and tools
- Proven self-management, time-management and organizational skills
- Ability to manage multiple projects at one time
The target base salary range for this position is $120,000 - $150,250 and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay.
Benefits provided by Spring Health:
Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. All benefits are subject to individual plan requirements and eligibility criteria.
- Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans are also available.
- Employer sponsored 401(k) match of up to 2%
- A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
- Generous paid time off, 10 sick days, 12 paid holidays throughout the year, and a 1 month sabbatical leave granted at your 4 year anniversary
- We offer parental leave up to 18 weeks, depending on your eligibility including tenure and medical situation.
- Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
- Access to Wellhub, an on-demand virtual benefit that provides wellbeing coaching, and budget management.
- Up to $1,000 Professional Development Reimbursement a year.
- $200 per year donation matching to support your favorite causes.
Don’t meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplace
To ensure intentional and equitable hiring practices, we use a balanced candidate slate in our interviews. This approach guarantees that our pool of qualified candidates includes individuals who are underrepresented in our organization at all levels. This is a key performance indicator (KPI) for our recruiting and hiring teams, reported quarterly to maintain accountability.
Ready to do the most impactful work of your life? Learn more about our values, what it’s like to work here, and how hypergrowth meets impact at Spring Health: Our Values
Our privacy policy: https://springhealth.com/privacy-policy/
Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.
