The Data Operations Manager will oversee the HCP Access data product lifecycle, ensuring data quality and customer deliverables through monitoring, validation, and process optimization in collaboration with technical teams.
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
HCP Access is a growing data product startup within Veeva. We are looking for a data operations manager to be critical bridge between our data pipelines and high-quality customer deliverables.
What You’ll Do
- Own the operational lifecycle of the HCP Access data product
- Monitor and investigate data pipeline health and data quality across ingestion, transformation, and delivery layers
- Identify upstream data issues and coordinate with product and engineering teams to resolve root causes
- Ensure customer-facing datasets are accurate, validated, and delivered on schedule
- Lead dataset validation and release processes
- Manage pre-release data validation and verification before customer delivery
- Generate and validate final production datasets
- Develop automated checks and data quality frameworks to detect anomalies and regressions
- Build scalable data operations tooling and processes
- Develop Python and SQL-based tools to automate monitoring, validation, and operational workflows
- Improve observability across data pipelines and delivery processes
- Reduce manual operational steps through automation and process improvements
- Act as a bridge across technical and operational teams
- Work closely with analysts, engineers, and product managers to ensure smooth data releases
- Translate operational issues into actionable engineering improvements
- Help define operational standards and best practices for data reliability
Requirements
- Bachelor's degree or equivalent professional experience.
- Direct experience working as part of an enterprise data product team.
- Strong technical foundation with fluency in Python and SQL for data analysis, development, or automation.
- Experience designing and implementing business operations and process improvements within a technical team.
Nice to Have
- Prior experience in commercial life sciences
- Familiarity with AWS and Veeva CRM
Perks & Benefits
- Medical, dental, vision, and basic life insurance
- PTO and company-paid holidays
- Retirement programs
- 1% charitable giving program
Compensation
- Base pay: $90,000 - $130,000 CAD
The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
#LI-Remote
#LI-MidSenior
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [email protected].
Veeva Toronto, Ontario, CAN Office
36 Toronto St Suite 400, Toronto, ON, Canada, M5C 2C5
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