Job Description
Be part of a team that contributes to the future of product delivery by supporting solutions that enhance and optimize customer experiences.
As a Product Delivery Senior Associate, within the Data and Analytics Team, you will support the enhancement and optimization of product delivery to customers and help create solutions and efficiencies that enable successful implementations in an organized manner.
Job Responsibilities:
- Support end-to-end product delivery processes, including intake, dependency management, and product performance reporting.
- Assist in product requirement gathering and change management activities across functional partners and ensure adherence to the firm's risk, controls, compliance, and regulatory requirements.
- Manage timelines and dependencies while monitoring blockers and liaising with stakeholders and functional partners.
Required Qualifications, Capabilities, and Skills:
- 3+ years of experience or equivalent expertise in product delivery or a relevant domain area.
- Familiarity with the software product development life cycle, design, and data analytics.
- Bachelors Degree in a technical field and a Masters in Business Administration.
- Demonstrated ability to support operational management and change readiness activities.
- Basic understanding of delivery processes and a willingness to learn continuous improvement practices.
Preferred Qualifications, Capabilities, and Skills:
- Previous internship or work experience in software industry
About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.
