Uline Logo

Uline

Customer Support Specialist

Job Posted 10 Days Ago Posted 10 Days Ago
Be an Early Applicant
5 Locations
Entry level
5 Locations
Entry level
As a Customer Support Specialist, you'll process orders, recommend products, and assist customers via phone, email, and chat, ensuring outstanding service.
The summary above was generated by AI

Customer Support Specialist

Pay from $24 to $28 per hour with significant growth and earning potential!

Includes $2 Shift Differential

California Branch

4810 South Hellman Avenue, Ontario, CA 91762

Fast, friendly and customer focused. As a Uline Customer Support Specialist, you’ll dig into order details to deliver the legendary experience our customers love. Don’t put your career on hold, join our growing company!

Full-Time On-site Hours: 1:30 PM to 10 PM, 4 weekdays and 1 weekend day.

Why Customer Service at Uline?

  • Learn: Comprehensive onboarding hones critical thinking, decision-making and communication skills.

  • Develop: Professional office environment with peer mentorship program for one-on-one support.

  • Connect: Regular team appreciation events and opportunities for community involvement.

Position Responsibilities

  • Process customer orders, make product recommendations and handle account inquiries using world-class technology.

  • Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.

  • Build business relationships with customers over phone, email and chat.

  • Understand customer needs and recommend Uline's best solutions.

  • Help customers navigate Uline's website and online ordering.

Minimum Requirements

  • High school diploma or equivalent. Bachelor's degree preferred.

  • Excellent problem-solving, listening and communication skills.

  • Prior customer service experience is a plus, but if you are eager to learn, we will train you!

Benefits

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

  • Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

Employee Perks

  • Best-in-class, clean, modern facilities.

  • First-class fitness center and nearby walking path.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations.

Uline is a drug-free workplace.

EEO/AA Employer/Vet/Disabled

#LI-JW2

#LI-CA001

(#IN-CACS)

Our employees make the difference and we are committed to offering exceptional benefits and perks!  Explore Uline.jobs to learn more!

Top Skills

Customer Service Software
MS Office

Uline Milton, Ontario, CAN Office

3333 James Snow Pkwy, , Milton, Ontario , Canada, CA

Similar Jobs

5 Hours Ago
Waterloo, ON, CAN
Entry level
Entry level
Aerospace
The Customer Support Specialist will provide first-class support for NAVBLUE products, troubleshoot queries, and train customers through various methods while representing the customer voice within the organization.
Top Skills: Google Workspace
4 Days Ago
Mississauga, ON, CAN
Junior
Junior
Database
The Customer Support Specialist will maintain and repair ARAN vehicles, provide technical support services, and promote parts sales while ensuring quality and safety standards.
Top Skills: C#HTTPMicrosoft Sql ServerTcp/IpVb.NetWindows 98Windows Xp
3 Days Ago
2 Locations
Entry level
Entry level
Cloud • Legal Tech • Software
The Customer Support Specialist will provide exceptional service to clients, troubleshooting issues, and promoting product features while managing inbound requests via multiple communication channels.
Top Skills: Google SuiteMS OfficeZendesk

What you need to know about the Toronto Tech Scene

Although home to some of the biggest names in tech, including Google, Microsoft and Amazon, Toronto has established itself as one of the largest startup ecosystems in the world. And with over 2,000 startups — more than 30 percent of the country's total startups — Toronto continues to attract new businesses. Be it helping entrepreneurs manage their finances, simplifying business operations by automating payroll or assisting pharmaceutical companies in launching new drugs, the city's tech scene is just getting started.
By clicking Apply you agree to share your profile information with the hiring company.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account