The Role
The Customer Experience Manager at The NewRich Network is responsible for managing the operations of the support team, providing top-notch customer support, improving team efficiency, and enhancing the overall customer experience. The role involves both managing and hands-on customer support tasks, with a focus on mentoring the support specialists, setting KPIs, and participating in hiring and training processes.
Summary Generated by Built In
The Company
What We Do
We provide education and tools in the lifestyle development industry. Our state of the art E-learning platform allows us to facilitate training and provide meaningful engagement with our users.
