Community Sports Partners
Customer Acquisition Specialist - Bilingual Spanish/English
Be an Early Applicant
The Customer Acquisition Specialist is responsible for driving enrollment growth, generating leads, managing a sales pipeline, and building relationships with customers. They must effectively communicate in both English and Spanish and meet sales targets through proactive outreach and follow-ups.
SportStars is a fast-growing, multi-sport organization committed to delivering high-quality youth programming across our communities. We combine structured coaching, operational excellence, and a strong customer-first approach to create outstanding experiences for families.
As we continue to grow, we’re looking for a driven, sales-oriented Customer Service Representative who thrives in a fast-paced environment and is motivated by results.
Drive Enrollment Growth
- Conduct high-volume inbound and outbound calls, emails, and follow-ups
- Convert inquiries into registrations for camps, leagues, and programs
Lead Generation & Pipeline Management
- Proactively generate new leads through outreach and follow-ups
- Build, manage, and maintain a healthy sales pipeline
- Track all interactions accurately using CRM systems
Customer Relationship Building
- Build strong rapport with parents and guardians
- Understand customer needs and recommend best-fit programs
- Deliver a high-energy, positive, and professional experience
Sales Execution
- Confidently present program offerings and value propositions
- Overcome objections and close enrollments
- Consistently meet or exceed individual sales targets
Bilingual Customer Support
- Communicate fluently in both English and Spanish
- Ensure all families feel supported, informed, and confident
Cross-Team Collaboration
- Work closely with operations and program teams
- Share customer insights and feedback to improve offerings
Requirements
Competitive Drive to Win
- You are goal-oriented and motivated by performance metrics
Proven Sales Experience
- Background in inside sales, lead generation, or customer acquisition
- Demonstrated ability to close deals and hit targets
Pipeline & CRM Discipline
- Experience managing leads and tracking activity in CRM systems
- Organized and consistent in follow-ups
Strong Communication Skills
- Confident, clear, and engaging communicator
- Excellent interpersonal skills with both adults and youth
Bilingual (English & Spanish)
- Required to effectively support our diverse community
Self-Starter Mentality
- Able to work independently while contributing to a team environment
- Takes initiative without needing constant direction
Benefits
Compensation: Competitive based on experience plus commission structure
Similar Jobs
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
Lead and develop a remote team of Account Executives to drive revenue growth. Hire, train, coach AEs, manage KPIs, forecasting, and pipeline reviews. Build repeatable sales processes, use data to improve performance, collaborate cross-functionally, and incorporate customer feedback into product and strategy improvements.
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
Advise on federal and state consumer and commercial lending law and bank partnership arrangements. Serve as subject-matter expert on Reg Z/Reg B, fair lending, and licensing; lead cross-functional regulatory issue resolution; counsel senior business, product, compliance, and bank partners; analyze regulatory changes and inform product development from concept through launch.
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
Lead and own federal bank examinations for Block affiliates, serving as primary regulator contact. Manage exam cycles from First Day Letter through remediation, coordinate cross-functional responses, maintain institutional examination history, and build sustaining relationships with federal regulators to ensure examination readiness and regulatory compliance.
What you need to know about the Toronto Tech Scene
Although home to some of the biggest names in tech, including Google, Microsoft and Amazon, Toronto has established itself as one of the largest startup ecosystems in the world. And with over 2,000 startups — more than 30 percent of the country's total startups — Toronto continues to attract new businesses. Be it helping entrepreneurs manage their finances, simplifying business operations by automating payroll or assisting pharmaceutical companies in launching new drugs, the city's tech scene is just getting started.
