We’re growing our Shopify delivery team and are looking for an experienced Contract Project Manager to join us.
As a Shopify Premier Partner, we help design, build and launch world-class ecommerce experiences for ambitious brands, on Shopify Plus.
The Role
We’re looking for an experienced Project Manager to join us on a project-to-project basis. You’re a proven intermediate to senior PM with at least five years of experience managing large-scale digital projects — ideally including Shopify ecommerce builds across DTC, B2B, and subscription-based models.
You’ll lead Shopify migration, implementation, and enhancement projects, ensuring quality and clarity across every phase of delivery. You’re comfortable balancing speed, quality, and collaboration — guiding teams through complex builds, platform transitions, and continuous improvement initiatives.
Key ResponsibilitiesProject Leadership
- Lead the planning and delivery of large-scale ecommerce projects — including Shopify Plus replatforms, re-themes, DTC and B2B builds, and subscription-based solutions.
- Own project planning, requirements definition, resource allocation, and delivery milestones.
- Manage complex, multi-stream projects to ensure on-time and on-budget execution.
- Confidently communicate with internal teams and senior client stakeholders, managing expectations throughout.
Problem Solving
- Collaborate with internal and client teams to resolve ecommerce, UX, and integration challenges with practical and scalable solutions.
- Translate complex technical details into clear, actionable steps for non-technical audiences.
- Anticipate risks, identify dependencies, and take proactive steps to keep projects on track.
Team Coordination
- Foster alignment across strategy, design, development, and QA — ensuring all components fit together seamlessly.
- Lead cross-functional teams through project planning, sprint execution, and delivery reviews.
- Drive project estimation, scope documentation, and SOW creation by gathering inputs from key stakeholders.
Client Engagement
- Serve as the day-to-day point of contact for clients, building trust through proactive communication and transparency.
- Lead approvals, milestones, and presentations throughout the project lifecycle.
- Gather feedback and ensure project outcomes meet or exceed expectations.
Project Tracking & Performance
- Track scope, budget, and resource allocation to maintain profitability and client satisfaction.
- Maintain detailed project documentation (SOWs, CRs, RAID logs, invoices).
- Report on milestones, KPIs, and deliverables to keep all stakeholders informed and aligned.
- Confidently lead scope, budget, and timeline conversations when changes arise.
