The Contract Administrator coordinates inspections and reporting for Blue Box materials, ensures contract compliance, analyzes data, and supports contractors. This role involves regular site visits, compliance documentation, and emergency issue coordination.
The Reverse Logistics Group (RLG) is an innovative technology service provider for global players in the materials management sector. Through our scalable platform solutions, we overcome challenges in consumer goods and material take-backs worldwide and connect all stakeholders within the reverse logistics value chain. Our goal is to generate the greatest possible value from recyclable goods by optimizing take-back processes. We work with manufacturers, retailers and government organizations in over 80 countries, enabling smooth circular material flows and maximizing resource efficiency.
Our vision is to save important resources and create a better planet for future generations through a sustainable circular economy.
Our core values drive everything we do. We believe in promoting a supportive environment for our colleagues, delivering exceptional service to our customers, contributing to the community, and working towards a more sustainable environment. If you share these values and are passionate about making a positive impact, we'd love to have you on our team.
About the role
The Contract Administrator will perform the following duties in order to plan, coordinate, and complete assignments for the inspection, collection, analysis, and reporting of residential Blue Box materials.
Location: Hamilton
Location: Hamilton
Key tasks and processes include, but may not be limited to:
- First point of contact with Receiving Facility(ies) and Eligible Community Contractors(s)
- Create, modify, complete, and file compliance checklists that verify all contractual obligations are being satisfied
- Complete data analysis and reconciliation of contractor data and submit invoices accordingly
- Request, receive, review, and file all compliance documents by contract deadlines
- Identify, communicate, and, resolve contract deficiencies/violations in a timely manner
- Follow up and document deficiencies/violations and resolution(s)
- Escalate issues that cannot reasonably be addressed to RLG management
- Maintain all documents related to the contract(s) in a centralized filing system
- Provide support and training to Receiving Facility (RF) and Eligible Community (EC) Contractor(s) to ensure contract compliance and data reporting requirements are satisfied
- Complete data analysis, and reconciliation, identify errors, and ensure corrections are made by the EC Collection Contractor(s) in a timely manner
- Input data into centralized systems as required
- Identify, assess, and report risks, issues, concerns, and opportunities for improvement for consideration by RLG Management
- Ensure all compliance documents are requested, received, reviewed, and filed by contract deadlines
- Respond to and coordinate emergency and contingency issues, where necessary
- Oversee the collection, preparation, storage, and shipment of material samples to a centralized RLG auditing facility
- Oversee the delivery of blue box materials from all EC sources to the approved RF.
- Undertake regular site visits and physical inspections of RFs
- Ensure contract compliance at the approved RF with regard to wait times, weigh scale protocols, tipping procedures, etc.
- Comfortable driving/travelling in inclement weather throughout Ontario Comfortable working around large equipment such as front-end loaders, skid steers, transport trucks, etc.
- Willing to work outside in all weather conditions at a waste management facility
- Willing to work outside of normal business hours, as overtime, as required
- Other duties as assigned
What we need from you
- Minimum 2 years of operational contract administration and compliance experience
- Minimum 2 years of proven experience meeting deliverables while working remotely at various locations
- Project Management experience would be considered an asset
- Proven experience working in an operational environment with tight deadlines
- Experience with data analytics, logistics, waste management service delivery, contract management, project management, and communications
- Experience performing program audits, identifying deficiencies, and recommending corrections
- Knowledge of various municipal, provincial, and federal legislation (e.g., Occupational Health and Safety, Environmental Protection, by-laws, etc.)
- Experience working in the waste management industry is considered an asset
What we offer
- Inclusive & Equal Opportunity Employer
We’re committed to creating a workplace that celebrates diversity and inclusion. Everyone is welcome. - Comprehensive Health Benefits
We’ve got you covered with Health, Dental, and Vision insurance. - RRSP Matching Program
Plan for the future with confidence—our employer-matching RRSP contributions help you build long-term security. - Wellness Account
Your well-being matters. Use your wellness account for gym memberships, mental health resources, fitness classes, and more. - Perkopolis Membership
Enjoy exclusive discounts on entertainment, travel, shopping, and lifestyle brands through Perkopolis. - Learning & Growth Opportunities
We support your professional development with access to training, mentorship, and advancement opportunities. - Collaborative Environment
Work closely with passionate teams across Canada and connect with colleagues in other regions for exciting cross-border projects.
Accessibility and Inclusion:
RLG Canada is committed to creating a diverse, accessible, and inclusive workplace. Should you require accommodation through any stage of the recruitment process, please let us know when contacted and we will work with you to meet your needs. Disability-related accommodations during the application process are available upon request. You may also request accommodation by emailing [email protected].
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