The Content Specialist will create and manage content for web and social media to increase engagement and brand awareness, focusing on storytelling and data-driven insights. Responsibilities include video production, social media management, writing, community engagement, and performance analysis.
Here at DIALOG, we are passionate about design and believe it can and should meaningfully improve the wellbeing of our communities and the environment we all share.
We are a multi-disciplinary practice of architects, interior designers, urban designers and planners, structural, mechanical and electrical engineers, landscape architects and sustainability experts who design for community wellbeing and urban vibrancy. We are a fun-loving bunch of big thinkers and city-shapers, who are collaborative in our approach, diverse in our perspectives, aspirational in our pursuits, and optimistic about what’s next. We’re always looking for passionate people who share our values and care as much about our communities as we do. We're proud to be a Certified B Corporation and one of Canada's Greenest Employers, committed to using our design practice as a force for good in the world.
Explore our studios and join us!
We are looking for a captivating storyteller to create, curate and manage content across our web and social media platforms to drive engagement, brand awareness, and audience growth. There are fascinating stories to tell about how the built environment can help address the big challenges of today. We want to find a curious and collaborative person whose strong skills in video, social media and writing skills can capture and elevate these stories. This role combines creativity with data-driven insights to deliver compelling content that aligns with DIALOG’s voice and marketing objectives.
How you'll make a difference:
- Produce, shoot and edit video about DIALOG’s innovative design and its impact for internal/external channels
- Develop, create and manage social media content, and optimize engagement (LinkedIn, Instagram are key platforms)
- Help maintain the content and social media calendar and ensure timely posting of content
- Writing for our content platforms: researching and writing blogs, web content, and long-form storytelling, especially for ambitious content projects that require depth and polish
- Engage with followers to build community
- Liaise with partners for content development, and streamline content intake, and help create templates and formats
- Research, content development, ensuring accuracy and quality of published content
- Support communications and marketing campaigns and initiatives
- Writing for our content platforms: researching and writing blogs, web content, and long-form storytelling, especially for ambitious content projects that require depth and polish
- Prepare and coach interviewees for video appearances
- Track and analyze performance metrics (reach, engagement, conversions) and prepare reports with actionable insights
- Collaborate with teams to ensure brand consistency
- Provide relevant administrative support to the communications team
- Stay updated on emerging platforms, tools, and best practices in social media marketing and digital storytelling
Education, skills and experiences that will support your success:
- Bachelor’s degree in Marketing, Communications, Journalism, or related field (or equivalent experience)
- 5+ years of experience in social media management or content creation
- Strong writing and storytelling skills with attention to detail
- Story development and research skills
- Experience writing in a brand voice
- Proficiency in social media management tools (e.g., Sprout Social) and analytics platforms (e.g., Google Analytics)
- Exceptional ability to produce high-quality video content. Our tools and software include Adobe Suite
- Knowledge of search engine optimization, hashtags, and social media algorithms
- Creative thinker with ability to adapt to fast-changing trends
Who you are:
- Skillful writer and content creator
- Thrives in a high energy, agile and adaptive environment
- Independently manages time and organization
- Curious about and engaged with the best practices in digital content, social media and marketing
- Design enthusiast with curiosity and appreciation for how the built environment is formed
- Collaborator and relationship builder
- Can manage expectations and provide constructive feedback to clients
- Practical analytics application
- Adopts tools and practices that enhance efficiency and organization
Please share your portfolio of writing and content samples, and experience with developing, researching and focusing stories.
Don’t meet every single requirement? We still encourage you to apply! We’re looking for future DIALOGers who are eager to learn, bring unique perspectives, and want to make a real difference in the world—even if your experience doesn’t align perfectly with every qualification.
Perks & Benefits
Parental leave top-up programs for all parents upon the birth or adoption of a child, RRSP matching, competitive medical and dental benefits coverage upon the first day of employment, discounted memberships, encouraged work/life balance with gifted time off during the holiday season and Vacation Buy-Up program, and reimbursement for professional memberships and dues are just a few of the benefits that DIALOGers enjoy.
Professional Development
DIALOG offers continued professional growth through leadership development opportunities specifically designed for our collaborative culture. Among others, some of our programs include: CoachDIALOG which equips our coaches with essential communication and feedback strategies for building great teams; Integrateducation™ supports DIALOGers in accredited continuing education opportunities; technical skills development via e-learning pathways; and financial support for relevant external learning opportunities.
Equal Opportunity
DIALOG celebrates diversity and is an equal opportunity employer. We are committed to an inclusive environment for all, free of discrimination and harassment. Employment-related decisions are made without regard to sex, religion, ethnicity, sexual orientation, disability, age and race. In accordance with DIALOG’s Accommodation Policy, accommodations for people with disabilities are available upon request for candidates throughout the selection process.
Top Skills
Adobe Suite
Google Analytics
Sprout Social
DIALOG Toronto, Ontario, CAN Office
2 Bloor Street E, Suite 1100, Toronto, Ontario , Canada, M4W 1A8
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