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Job Requisition ID #
24WD80064
Position Overview
The Content Experience Designer at Autodesk is responsible for crafting engaging content for our customers and creating in-product experiences that promote customer knowledge and skill development. Content may include:
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user interface labels and strings
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in-product messaging
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in-product learning experiences
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customer-facing online help
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tutorials
This role is in the Product Development and Manufacturing Solutions (PDMS) organization, which delivers products, such as Fusion and Inventor, that help our customers working in design and manufacturing industries be successful.
You will work with a team of experienced content and UX designers, alongside stakeholders from Product Management, Software Engineering, Software Architecture, and Quality Assurance, to create compelling content experiences that help our customers solve their most important "design and make" problems. You will report to a Manager of Experience Design. This is a hybrid position located in the Toronto, Ontario area.
When applying you must include both a resume and a portfolio (with password if needed).
Responsibilities
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Collaborate across teams to understand customer needs, context, and business objectives, and using that understanding to influence feature design for learnability
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Apply design-thinking principles and user-centered design techniques to your projects
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Craft user interface text and in-product messaging that guides customers to be successful using Autodesk products
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Distil complex subject matter into clear content
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Apply Autodesk and product voice standards and terminology efforts across products to improve usability and consistency
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Seek technical, editorial and customer feedback to ensure accurate, clear content that meets customer needs
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Use customer insights from analytics, and other customer interactions, to help inform content decisions
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Capture project requirements and other information necessary to estimate content development efforts
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Contribute to Autodesk's community of practice for content design
Minimum Qualifications
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Bachelor's degree, or equivalent work experience, in a related field, such as English, web design, communications, engineering, or product design
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A basic understanding of human-centered design
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3+ years' experience developing high-quality content experiences for software applications
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An understanding of how to explain complex and technical subject matter through written or visual content
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Knowledge of using analytics and data to improve content
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Ability to work in a distributed, global team environment
Preferred Qualifications
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Experience with engineering, manufacturing, industrial design, or related systems
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Experience using design tools, such as Figma
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Experience with GitHub and Markdown authoring, markup languages (such as HTML, XML, or DITA XML) and content management systems (CMS)
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Knowledge of one or more Autodesk software products
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Learn More
About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.
When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!
Salary transparency
Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.
Diversity & Belonging
We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging
Are you an existing contractor or consultant with Autodesk?
Please search for open jobs and apply internally (not on this external site).
Top Skills
What We Do
Autodesk makes software for people who make things. If you’ve ever driven a high-performance car, admired a towering skyscraper, used a smartphone, or watched a great film, chances are you’ve experienced what millions of Autodesk customers are doing with our software. Autodesk gives you the power to make anything.
Over 100 million people use Autodesk software like AutoCAD, Revit, Maya, 3ds Max, Fusion 360, SketchBook, and more to unlock their creativity and solve important design, business and environmental challenges. Our software runs on both personal computers and mobile devices and taps the infinite computing power of the cloud to help teams around the world collaborate, design, simulate and fabricate their ideas in 3D.
We provide exceptional compensation/benefit packages and we’d love for you to join us. We’re proud to be an equal opportunity employer and we consider all qualified applicants without regard to race, gender, disability, veteran status or other protected category. To see our culture in action, check out #AutodeskLife.
We are headquartered in the San Francisco Bay Area and have more than 10,000 employees worldwide.
Why Work With Us
Our work is impactful. Our people are innovative. And our culture is inclusive. As our software shapes new solutions to the world’s biggest challenges, you shape your career path. With us, you lead the way in achieving sustainability, resilient communities, and an equitable workforce. Discover #AutodeskLife.
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