Consultant, Workplace Accommodation and Ergonomics

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

This role supports CIBC’s workplace accommodation and ergonomics program which designs, develops and implements policies, programs and procedures to help lines of business comply with CIBC’s workplace accommodation and ergonomics programs, as well as applicable human rights and other applicable legislation.   

The Consultant, Workplace Accommodation and Ergonomics, is also accountable for providing advice, support and consultation on workplace accommodation and ergonomics matters to support our employees.  The consultant also supports business projects and initiatives to mitigate risk and ensure appropriate awareness of accessibility, workplace accommodation and ergonomics across the organization.

At CIBC we enable the work environment most optimal for you to thrive in your role.  You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.  Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.  

How you’ll succeed

• Manage Multiple Priorities. Provide professional and sound advice and guidance on workplace accommodation and ergonomics matters within established timelines to determine individual needs and help identify reasonable solutions up to the point of undue hardship (as applicable). Monitor mailboxes and respond to email inquiries or requests for consultation on workplace accommodation and ergonomics matters, including referring assessment requests and ordering equipment as required.
• Administrative Responsibilities. Support in the implementation of reasonable solutions, as well as with any complex and sensitive issues, and escalations, including documenting requests and outcomes using an internal case management system. Ensure the accurate and up-to-date tracking of all requests and orders, and complete follow-ups as necessary.  Support in the review, development, implementation and sustainment of innovative and effective workplace accommodation and ergonomics policies, programs and procedures to ensure alignment with CIBC’s strategy, as well as regulatory, control and legislative requirements. Support administrative aspects of the program (invoicing, equipment inventory management, records management, tracking and reporting etc.).
• Operations. Help ensure workplace accommodation and ergonomics policies, programs and procedures, as well as related tools, communications, training, and other supporting materials, contribute to operational effectiveness and enable a positive team member experience. Support the Workplace Accommodation and Ergonomics Program Team with the development of risk mitigation strategies as they relate to workplace accommodation and ergonomics. Support the development and implementation of processes for tracking and reporting on workplace accommodation and ergonomics requests. Support the management of vendor relationships, as required.

Who you are

• You understand that success is in the details. You notice things that others don't. You have experience managing operations. Your critical thinking skills help to inform your decision making and provides guidance to the team.
• You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.
• You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life. You effectively communicate at all levels, and have leadership skills acquired from managing large projects and leading a team.
• You're passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You build trust through respect and authenticity. You have the ability to work in cross-functional teams and collaborate closely with internal and external partners. You have vendor management experience.
• Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.

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What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 34th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Accommodations Management, Analytical Thinking, Business Strategies, Change Management, Ergonomic Design, Ergonomic Injuries, Ergonomic Research, Ergonomics Consulting, Ergonomics Program Management, Ergonomics Training, Human Resources (HR), Human Resources Advisory, Human Resources Consulting, Human Resources Policies, Human Rights, Industrial Ergonomics, Office Ergonomics, Operational Efficiency, Performance Management (PM), Strategic Objectives, Succession Planning, Talent Management, Workplace Ergonomics