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Intact (intactfc.com)

Consultant, Talent Acquisition - Strategy & Operations

Posted 8 Days Ago
Be an Early Applicant
In-Office
Toronto, ON, CAN
Senior level
In-Office
Toronto, ON, CAN
Senior level
The role involves leading change management in Talent Acquisition processes and systems, managing projects, and enhancing stakeholder experiences through effective communication and training.
The summary above was generated by AI

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

  • Flexible work arrangements and a hybrid work model

  • Possibility to purchase up to 5 extra days off per year

  • Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

  • Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

69,200 - 84,600

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

7.5%

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

The Talent Acquisition, Strategy, Operations, and Systems team manages change management while overseeing the candidate experience from application to hire. We are looking for a dynamic people-focused Talent Acquisition Consultant - Strategy & Operations for our growing team!

In this role, you will have the chance to demonstrate your skill and experience in leading change with data-driven insights and driving complex HR transformation projects. You will play an important role in leading transformation and change management in HR process and systems across a wide variety of strategic human resource initiatives. In this role you will work collaboratively across the Canadian HR community and deliver programs and changes that benefit the day to day our managers and employees across the country.

What you'll do here:
 

The Talent Acquisition Consultant - Strategy & Operations is responsible for analyzing project impacts on stakeholders and leading end-to-end change management across Talent Acquisition (TA) processes and technology in your workstream. This involves gathering business requirements, scoping the solution, testing, validation, documentation, and user training.

Key duties include:

  • Create and maintain the change request development backlog and triage the list of Talent Acquisition JIRAs on weekly team calls by ensuring that objectives and deadlines are met, sharing updates to the leadership and stakeholders on a periodic basis.

  • Creating and managing project schedules and planners.

  • Developing and implementing change management communication plans.

  • Delivering training and communication strategies for changes in TA processes and technologies.

  • Continuously improving TA processes and creating training materials, while managing change requests, creating the job aids / user training videos as reference training material.

  • Manage change with creation and management of Work Back schedule and Project planners. Providing TA leadership of project status on a periodic basis

  • Own the entire lifecycle of TA projects in your work stream and change requests in addition to providing post-launch maintenance for new changes.

  • Act as a champion and coach for the HR community on effective project management tools and techniques.

  • Be a resource person for the various stakeholders affected in the event of problems with the deployment enabling them to excel in their day-to-day deliveries.

  • Act as an agent of change to evaluate and communicate the impact of these changes on the various operational teams.

What you bring to the table:

  • Bachelor's degree or any combination of relevant and equivalent training and experience

  • A minimum of 5 years of experience in activities related to project management in HR.

  • Prior experience with HCM platforms like Workday would be preferred.

  • Knowledge of the insurance industry is considered a strong asset.

  • Strong knowledge and master of project management and change management methodologies, tools, and best practices is preferred.

  • Experience leading teams and projects through agile methodologies.

  • Advanced skills in MS Excel and PowerPoint with strong attention to detail

  • Ease in managing within a changing environment, ability to smoothly navigate and bring clarity to ambiguity.

  • Proven abilities to lead through influence with effective relationship building skills to all levels of an organization.

  • Strong communication and stakeholder management; candidates with bilingual proficiency preferred (French and English) to support nationwide collaboration and team communication strategies.

  • For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English speaking colleagues across the country.

  • Naturally curious, ability to pick up knowledge and deliver relevant insight – diagnosing and simplifying complex problems and dependencies.

  • Excellent communication skills – confidence to interact and present to senior leaders.

  • No Canadian work experience required however must be eligible to work in Canada

  • Nice to have: Experience working on Jira or Scrum teams.

#LI-Hybrid

Ce poste jouera un rôle essentiel au sein de notre équipe. | This position will fill an essential role in our team.


We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.

Top Skills

JIRA
Excel
PowerPoint

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