Consultant, IT Quality Assurance

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

You’ll be joining CIBC’s Digital and CX Technology team, where innovation and client experience are at the heart of everything we do. As a Consultant, IT Quality Assurance  you’ll play a key role in overseeing the systems testing process and ensuring our solutions meet client needs with the highest quality. You’ll lead a team within CIBC’s Technology organization, assigning and monitoring the execution of test cases while providing coaching and mentorship. You’ll create test plans, develop testing strategies, and provide estimates that help build the bank of the future. Your hands-on approach will support our commitment to delivering reliable digital solutions.

At CIBC we enable the work environment most optimal for you to thrive in your role. You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 1-3 days per week on-site, while other days will be remote.

How you'll succeed

• Testing expertise – Lead the investigation and translation of business requirements into test cases. Design and manage end-to-end testing activities for multiple projects across the business. Use your expertise in software development testing to deliver quality products that meet business and system requirements.

• Leadership skills – Provide ongoing feedback, support, and mentorship to your team. Proactively identify potential issues throughout all test phases and recommend improvements or enhancements.

• Project coordination – Identify obstacles or risks that may impact a project’s timeline or success, and provide regular status updates to stakeholders. Maintain open communication and escalate issues when necessary. Ensure all test deliverables are received, approved, and aligned with your project’s timeline, budget, and goals.

• Technical proficiency – Leverage your experience with API testing, web UI test automation, and programming languages to drive quality and efficiency. Utilize tools like Postman, Parasoft SOAtest, Playwright, TypeScript, and Python to create, execute, and maintain robust test suites and frameworks.

Who you are

• You have advanced technical skills. You have 5-7 years of experience testing RESTful APIs and web services, proficiency with API testing tools such as Postman or Parasoft SOAtest, and expertise in API validation, authentication methods (OAuth, JWT, API Keys), and test automation. You are skilled in developing automated UI testing frameworks using Playwright, and have strong programming abilities in TypeScript and Python.

• You understand modern development practices. You have experience with CI/CD pipelines, automated test execution, version control systems like Git, and Agile methodologies. You excel at test reporting, debugging, and root cause analysis.

• You put our clients first. You engage with purpose to find the right solutions and consistently go the extra mile because it’s the right thing to do.

• You give meaning to data. You enjoy investigating complex problems and translating information into actionable insights. You communicate detailed information in a clear and meaningful way.

• You're inspired by collective success. You believe teamwork transforms good ideas into great ones and value an inclusive team that collaborates to bring a vision to life.

• Your influence makes a difference. You understand the importance of relationships and networks for success and inspire outcomes by sharing your expertise.

• Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

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