Consultant, IT Quality Assurance

Posted 21 Hours Ago
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Toronto, ON
Senior level
Fintech • Payments • Financial Services
The Role
As a Consultant in IT Quality Assurance at CIBC, you will lead testing processes, create test plans, manage end-to-end testing activities, and mentor your team. You'll be responsible for ensuring client needs are met through quality assurance, project coordination, and communication with stakeholders. You will also support and implement DevOps practices to enhance testing automation and monitoring.
Summary Generated by Built In

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing 

You’ll be joining CIBC’s Shared Platform Technology. You’ll be hands on with all aspects of the systems testing process and provide suggestions that will ensure client needs are met with the highest quality. As a Consultant, IT Quality Assurance you’ll be a team lead on CIBC’s Technology team, assigning and overseeing the execution of test cases and providing coaching to your team members. You’ll create test plans, develop strategies, and provide estimates that will help create the bank of the future. 

 

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview. 

 

How you'll succeed 

  • Testing expertise: Lead the investigation and translation of business requirements into test cases. Design and manage end-to-end testing activities for various projects across the business. Use your expertise in software development testing to provide clients with quality products that meet business and system requirements. 

  • Leadership skills: Provide advice to your team, including ongoing feedback, support, and mentorship. Proactively identify any potential issues throughout all test phases, and suggest possible improvements or enhancements. 

  • Project coordination: Identify obstacles or risks that may impact a project’s timeline or success and provide regular status updates to the business. Keep the lines of communication open with stakeholders, and escalate issues when necessary. Ensure that all test deliverables are received, approved, and aligned to your project’s timeline, budget and goals. 

  • IT Quality Assurance: Capable of leading & mentoring Testing team - Lead daily stand-ups, mentor junior QAs, and explain complex application workflows and architectural decisions along with UAT/E2E Testing co-ordination for the project 

  • Responsible for Test metrics, preparation, analysis, reporting and UAT/E2E testing deliverables 

  • Function as the single point of contact to the client for co-ordination & other involved stakeholders for all aspects of Testing viz., releases, planning, support, execution etc. 

  • Must have experience in creating Test Strategies/ Test Plans 

  • Experienced in creating Test execution report, Test Summary report, closure reports etc. 

  • Provide daily testing metrics/defect and defect/issue resolution by working with PM on test plan execution, risk identification and mitigation and project plan execution. 

  • Good experience in Test management tools like JIRA/ALM 

  • Able to guide Test team & Automation team and complete the test activities within the sprint  

  • Support the implementation of DevOps by integrating automated tests into pipelines and continuous testing/monitoring 

 

Who You Are 

  • You can demonstrate 5+ years of experience in:

  • QA Lead with 5+ years in API Automation Testing to ensure smooth data exchange between the front-end and back-end components 

  • Extensive experience in designing and development of automated test framework for APIs using Rest Assured and Java 

  • Experience in API Testing (REST/SOAP) using tools like Parasoft SOAtest, Postman/SOAPUI, handling JSON messages, and strong experience in SQL databases 

  • Familiarity with Azure DevOps (ADO), including YAML, Azure Pipelines, and GitHub Actions 

  • Strong knowledge of API Security standars/protocols/frameworks (e.g., REST, SOAP, GraphQL, gRPC), API gateways Authentication and Authorization Protocols (OAuth2/OIDC/JWT etc.) 

  • Good to have knowledge of API documentation tools such as Swagger or OpenAPI 

  • 3+ years of experience in ETL testing/Data Engineering testing experience in Azure Databricks will be advantage 

  • Experience working in cloud environments such as AWS, Azure, or GCP. 

  • Ability to work on enterprise E2E integration scenarios 

  • Familiarity with workflow management tools (e.g., Jira, GitHub Issues) for issue tracking and collaboration 

  • Good experience of defect management & defect triage meetings 

  • Experience in working in Agile methodology, Scrum & huddle meetings 

  • Extensive knowledge of SDLC, STLC, and Bug Life Cycle 

  • You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do. 

  • You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way. 

  • You're inspired by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life. 

  • Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise. 

  • Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

  • We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

  • Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

  • We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

  • CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

  • You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

  • We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-20 Dundas St. W., 5th

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Decision Making, Leadership, Mentorship, Project Coordination, Quality Assurance (QA), Testing Strategies, Troubleshooting

Top Skills

APIs
The Company
HQ: Toronto, Ontario
43,351 Employees
On-site Workplace

What We Do

CIBC is here to help all our clients reach their goals.

We know the importance of reliable financial products and services, and we’re dedicated to providing them in a way that lets you bank however you want, whenever you want.

With innovative tools designed around your priorities and a team fully focused on your success, you’ll get the insights you need to get even closer to achieving your goals.

This culture of innovation and shared values of trust, teamwork and accountability are why we’ve been named a top employer in Canada. They’re also why a career at CIBC is more than a job—it’s an opportunity to grow and work alongside some of the brightest in Canada.

La Banque CIBC est là pour aider tous nos clients à atteindre leurs objectifs.

Nous connaissons l'importance de produits et services financiers fiables, et nous nous engageons à les fournir d'une manière qui vous permette d'effectuer vos opérations bancaires comme vous le souhaitez, quand vous le souhaitez.

Avec des outils innovants conçus autour de vos priorités et une équipe entièrement centrée sur votre réussite, vous obtiendrez les informations dont vous avez besoin pour vous rapprocher encore plus de vos objectifs.

Cette culture de l'innovation et les valeurs partagées de confiance, de travail d'équipe et de responsabilité sont la raison pour laquelle nous avons été nommés l'un des meilleurs employeurs au Canada. C'est aussi pourquoi une carrière à la Banque CIBC est plus qu'un emploi : c'est une occasion de grandir et de travailler aux côtés de certaines des personnes plus brillantes au Canada

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