Consultant, Business Systems Analysis

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You'll Be Doing

You’ll be joining CIBC’s Capital Markets Technology, Client Data Services Team. As a Consultant, Business Systems Analysis, you will be responsible for executing business analysis activities to advance assigned business initiatives and ensure project success. You will act as a liaison between project stakeholders by serving as single point of contact with respect to requirement expertise, requirement management process and will actively participate in all phases of a project life cycle. This role requires interaction with multiple Client Data Management groups as well as other Technology teams. You will be responsible for writing and refining user stories, defining and executing test cases, analyzing issues while providing solutions, collaborating on automated test cases, designing and implementing automated functional testing, and executing manual testing when applicable to ensure a successful deployment.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-2 days per week on-site, while other days will be remote. 

How You'll Succeed

• Understanding and documenting requirements - Work closely with business partners to gather complicated business requirements and facilitate solution design discussions to ensure you meet project needs. Create strong relationships, lead discussions, listen and ask the right questions to ensure solutions meet requirements.
• Solution design - Build client-focused solutions that meet business requirements. Prepare and validate solution design documents around areas such as scope clarification, solution requirements, and quality assurance.
• Communication and Relationships - Build strong relationships and partnerships with technical team members, business team and peers. Demonstrate very strong communication skills, both written and verbal.

Who You Are

• You can demonstrate experience with:  3-4 or more years of experience in a business systems analyst role handling user stories, documentation, requirements gathering. MUST have previous Financial Institution experience. You have experience working within an Agile environment as a member of a technology team responsible for supporting applications involving client and regulatory data. You have strong SQL and MS Excel skills to convey data and tell a story.  Strong asset to have Capital Markets and Microsoft Azure DevOps experience. Understanding of Capital Markets products and client onboarding processes (such as AML/KYC, Risk Assessment etc.) is a ideal. Lead in testing of system changes and coordinate User Acceptance Testing by creating and executing Test Plans; will be able to assess research, analyze and document sponsor/stakeholder needs in accordance with project deliverables.
• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
• You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way.
• You're inspired by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.
• Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise.
• You have a degree/diploma in Computer Science, Business, and/or a related field.
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 27th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Business Requirements, Business Systems Analysis, IT Process Improvement, Mentoring Staff, Operational Efficiency, Service Delivery, Solutions Design, SQL Databases, System Applications, Technical Knowledge