Consultant, Business Effectiveness

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

Job Description Summary

The role is responsible for contributing to projects that impact the business through in-depth research analysis, interpretation, documentation, and advice on moderately complex business information. The role applies subject matter expertise to consult with the business on process improvements, leading the technical development to deliver high quality processes and procedures while ensuring compliance with CIBC requirements standards, work practices, processes, security standards and policies. The role uses independent judgement to provide guidance to project teams, applying a comprehensive, conceptual and practical understanding of the area of specialization to a wide range of business and technical situations while analyzing business performance.

What You’ll Be Doing

As an integral member of CIBC’s National Office, Personal Banking & Imperial Service, you will report to the Director, Frontline Ecosystem Strategy. In this role, you will support the development and execution of strategic initiatives and programs, ensuring alignment with overall business priorities. You will provide analytical support and insights to help inform decision-making and contribute to the ongoing success and growth of the team.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How you’ll succeed

• Build partnerships – Foster strong, collaborative relationships with internal stakeholders by communicating effectively and delivering impactful solutions that align with the priorities of the leadership team.

• Communication – Demonstrate excellent verbal and written communication skills to clearly convey complex analyses, processes, and business solutions to diverse audiences. Consistently produce well-structured business documents that reflect clarity, precision, and professionalism.

• Stakeholder Management – Cultivate and support productive relationships with key business stakeholders to facilitate collaboration, enable strategic planning, and coordinate the development and execution of integrated initiatives across the organization.

• Leverage Data Tools – Demonstrate strong proficiency in SAS and advanced Excel as must-have skills for data analysis and reporting. Experience with Python is considered an asset and will enhance your ability to automate and streamline processes.

• Visualization & Dashboarding – Experience using Tableau and Power BI to create visualizations and dashboards will be an advantage and considered a valuable addition to your skill set.

Who you are

• You have a degree/diploma in Computer Science, Business, Finance and/or a related field, and you’ve spent at least 3-5 years’ experience. You have strong problem-solving and communication skills, and financial acumen.

• You act like an owner. You thrive when you're empowered to take initiative, go above and beyond, and deliver results.

• You give meaning to data. You enjoy investigating complex problems and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.

• Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.

• Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability.

• You’re driven by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.

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What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

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