Competitive Intelligence Manager

Artificial Intelligence. Actual Impact.

At Docebo, AI isn’t just a buzzword - it’s how we help teams move faster, perform better, and focus on the work that actually matters. Our learning platform is built with smart, time-saving tools that personalize training, cut the busywork, and make learning feel like less of a chore (and more of a superpower).

We’re building the future of learning, and we’re doing it with a team that loves to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people - not just in theory - you're in the right place.

Still thinking it over? At Docebo, values aren’t just posters on the wall — they show up in how we work every day. We lead with what we call the Docebo Heart: we trust each other, assume positive intent, and make space for the differences that make our team stronger.

So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn.

The Competitive Intelligence Manager plays a critical role in helping Docebo compete and win in the global learning software market. As part of the Product Marketing Organization team, this position is responsible for driving competitive intelligence efforts across all Docebo's products. The role involves collecting, analyzing, and distributing actionable insights to key internal teams, including Product, Sales, and Marketing, in order to inform strategy, shape positioning, and improve competitive win rates. This role focuses on the learning management, learning experience, skills, and human capital management (HCM) software markets.

Primary responsibilities, including but not limited to:

The responsibilities listed in this section are representative and not exhaustive. Additional duties may be assigned as needed.

• Lead competitive intelligence efforts to support Sales, Marketing, and Product teams by providing actionable insights on competitors in the LMS, LXP, Skills, and HCM markets.

• Gather and analyze data on Docebo’s competitors and communicate findings to executives and stakeholders, helping shape product roadmaps and market strategies.

• Develop and maintain competitive battle cards, market positioning, and sales enablement tools to give internal teams an edge in the marketplace.

• Conduct win/loss analysis and customer interviews to extract key competitive insights and trends, then present findings to Product and Sales teams.

• Support major deals with customized competitive reviews or insights

• Collaborate with cross-functional teams to ensure competitive intelligence is aligned with overall business strategies and objectives.

• Monitor industry trends, mergers, and acquisitions, and other external activities that could impact Docebo's market position, synthesizing data into clear reports for leadership.

• Contribute to the creation of internal reports and updates on the competitive landscape, sharing insights through presentations, meetings, and internal communication platforms.

What it takes to be successful:

Success in this role requires strong analytical skills and the ability to turn complex data into clear, actionable insights. The ideal candidate is a collaborative team player who excels in gathering and synthesizing competitive information from diverse sources. The role also requires strong communication skills to influence and guide product, sales, and marketing strategies. The ability to think strategically, pay attention to detail, and adapt to a fast-paced, competitive environment will be key to thriving in this role.

Education and Experience:

• 3+ years of experience in competitive intelligence, market research, or a related field.

• Proficiency with Salesforce, CRM, and business intelligence (BI) tools.

• Strong analytical mindset and ability to consume and interpret large datasets.

• Excellent communication skills, both oral and written, with the ability to present to senior leadership.

• Experience working in cross-functional teams, collaborating closely with Sales, Product, and Marketing teams.

• Familiarity with the SaaS industry, especially in the learning or HCM space.

• Proven experience with competitive intelligence in LMS, LXP, Skills, or HCM industries a strong plus.

Our Total Rewards Philosophy 🎉

Recognizing and rewarding the outcomes and behaviours that shape the future of learning.

Our Total Rewards Philosophy centers around three core areas to reward and care for our People:

• Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.

• Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.

• Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
  

Benefits & Perks 😍

• Generous Vacation Policy, plus extra floating holidays to use for religious or cultural events that matter to you

• Employee Share Purchase Plan

• Career progression/internal mobility opportunities

• Four employee resource groups to get involved with (the Docebo Women's Alliance, PRIDE, BIDOC, and Green Ambassadors)

About Docebo 💙

Here at Docebo, we power learning experiences for over 3000 customers around the world with our easy-to-use, AI-powered Suite designed to close the enterprise learning loop. We have successfully achieved 2 IPOs (TSX: DCBO & NASDAQ: DCBO), been recognized as a Top SaaS e-learning Solution, and are growing exponentially in the process.

Docebo is a global company with offices in North America, EMEA, APAC and more. Our people believe in six core values, simply defined and manifested in everything we do - Innovation, Simplicity, Accountability, Togetherness, Curiosity, and Impact. If this sounds like you, now is your time to join one of the fastest-growing learning technology companies on the market. Apply today!

Docebo is an Equal Employment Opportunity employer. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.

As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.

Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to [email protected]. The email should also include the position you’re interested in.