Communications and Copywriting Associate

Tricon is an owner, operator and developer of single-family rental homes in the U.S. and multi-family apartments in Canada. Our commitment to enriching the lives of our employees, residents and local communities underpins Tricon’s culture and business philosophy. We provide high-quality rental housing options for families across the United States and Canada through our technology-enabled operating platform and dedicated on-the-ground operating teams. Our development programs are also delivering thousands of new rental homes and apartments as part of our commitment to help solve the housing supply shortage.

Job Description

The Communications and Copywriting Associate is the voice behind the Tricon brand. You will craft clear, on-brand content across channels, from resident emails and website copy to internal communications and marketing materials. Your work will help shape how residents experience our care and how employees embody our Resident-First culture.
We’re looking for an early-career writer or communications professional who is excited to build their craft in a fast-paced environment—someone who takes pride in the details, is eager to learn, and is comfortable rolling up their sleeves to get the work done.
You’ll need to be a versatile writer who can shift between warm, empathetic resident communications and clear, action-oriented messaging. You understand that care is in the details—and that includes every word choice, comma, and call-to-action. This is a high-output, execution-focused role, where you’ll spend much of your time drafting, editing, and refining communications to ensure clarity, consistency, and alignment with our brand voice.
You will act as a brand guardian, ensuring all content reflects Tricon's voice, lexicon, and hospitality-first positioning. Much of the role involves taking existing or rough inputs and elevating them into polished, on-brand communications, while also supporting new content creation as needed.
We are open to candidates based in Toronto, Tustin (CA), or remotely on the East Coast, with a preference for those located in Toronto or Tustin.

Qualifications:

• Exceptional writing, editing, and proofreading skills with impeccable attention to detail with a focus on drafting, editing, and producing high-volume, execution-oriented content
• Portfolio demonstrating range across marketing copy, long-form content, and communications
• Ability to adapt tone and style for different audiences, channels, and purposes
• Experience working within brand guidelines and style standards
• Proficiency with content management systems and marketing platforms
• Strong project management skills with ability to juggle multiple deadlines

Minimum Requirements:

• Bachelor's degree in Communications, Journalism, English, Marketing, or related field
• 1–3 years of experience in copywriting, content writing, or communications; open to early-career candidates or recent graduates with relevant coursework and strong writing samples

Preferred Attributes:

• Experience in real estate, property management, hospitality, or related industries
• Background in both B2C and internal/employee communications
• Experience with AI writing tools (ChatGPT, Claude, Jasper, etc.) and prompt engineering
• SEO copywriting experience and understanding of content optimization
• UX writing or microcopy experience
• Basic design sensibility and experience collaborating with creative teams

Physical Demands:

The physical demands below describe activities that are generally required to perform the essential functions of this role, with or without reasonable accommodation.

• Sitting/standing/movement:  This role primarily involves seated work and computer use, with periodic standing and walking throughout the workday.
• Communication:  Must be able to communicate effectively with coworkers, residents/clients, and vendors and to receive and convey information in a timely manner.
• Hand/arm use and upper-body activity:  Regular use of hands and fingers for tasks such as keyboarding, operating office equipment, handling materials, and reaching for items.
• Posture and positioning:  Occasionally require bending/stooping, kneeling, or crouching to access files, materials, or equipment.
• Lifting/carrying:  Occasionally lift and/or move items up to 10 pounds.
• Vision: Must be able to perform work requiring close vision, distance vision, and depth perception, such as reading screens/documents and navigating the work environment.

Salary Range

Placement within this compensation range will be determined by the candidate's knowledge, experience and skills.

$53,830.00 - $89,710.00

At Tricon, we are committed to creating a workplace where every individual is valued for their unique contributions, experiences, voices, and backgrounds. By embracing these principles, we aim to positively impact our business and the communities we serve, creating a lasting legacy where everyone can thrive.