About The Role
We’re looking for a strong Commercial Account Associate to support our Property & Casualty (P&C) Commercial Lines Insurance accounts in Toronto. This role involves working closely with the Vice President, Complex Risks Unit and requires someone who is responsive, strong time management skills and good knowledge of property and casualty experience. This is an ideal role for someone with strong technical and systems experience.
What You’ll Do
File and Data Management:
- Set up and maintain both digital and physical client files.
- Ensure compliance with HUB standards in file management, including preparing files for storage.
Client Communication and Support:
- Communicate effectively with clients, responding promptly to inquiries and requests.
- Prepare client renewal packages, including certificates and summaries.
- Participate in client meetings, ensuring thorough preparation and engagement.
Policy and Account Management:
- Accurately calculate provincial taxes and prepare premium finance quotes.
- Conduct detailed policy proofing and fact-checking.
- Manage account receivables and track invoicing.
- Oversee abeyances, expiry dates, and ensure timely issuance of submissions, binders, summaries, and policies.
Administrative and Operational Support:
- Respond to third-party information requests.
- Manage data entry in a computerized database.
- Maintain effective abeyance systems and manage expiration and producer reports.
- Conduct internet research as needed.
Insurance-Specific Tasks:
- Forward submissions to underwriters and follow up for responses.
- Engage in market negotiations for commercial policies.
- Utilize and negotiate finance plans.
Financial Management:
- Aim to minimize Days Sales Outstanding (DSO) to meet HUB standards.
- Assist in collections and financial transactions in line with HUB standards.
What You’ll Need for Success
- Valid RIBO license Required
- Typically, 2-3 years of commercial insurance experience
- Experience in market negotiations on commercial policies is an asset
- Strong aptitude to learn new risks along with a desire to keep up to date with emerging trends
- Results-oriented and passionate, with a strong sense of accountability and client management skills
- Detail-oriented with strong organization and prioritization skills
- A Solid team player who also possesses independence of thought
- Proactive client-focused approach with effective negotiation and follow-up skills
- Proficient in Microsoft Office: Word, Excel (formulas and pivot tables), PowerPoint and Outlook
- Experience with Applied EPIC or similar insurance broker management systems
Why Choose HUB?
When you choose HUB, you're choosing the largest insurance brokerage in Canada and 5th largest global insurance & employee benefits broker supported by over 19,000 professionals in 500 offices across North America. We provide a competitive, exciting, and friendly work environment that strategically positions you for longevity and offers significant advancement, growth, and success opportunities. To read more about HUB, please visit https://www.hubinternational.com/en-CA/about-us/.
What’s in it for you?
Your well-being is our priority, and we back this up with a wealth of benefits:
- Enjoy a competitive pay structure that includes incentives, bonuses, and more ways to increase your earnings.
- Balance your life with flexible work arrangements and generous time off.
- Benefit from a comprehensive package tailored to your needs, including company-matched RRSPs.
- Invest in your future with HUB-sponsored training and development programs. We even offer tuition reimbursement opportunities.
- Rest easy with reimbursements for professional license fees and membership dues.
- Avail special perks including discounts on events, travel, accommodations, and personal home & auto insurance.
Culture and Belonging: Our Commitment
At HUB International, we are dedicated to fostering a culture where everyone feels a sense of belonging. We value the unique experiences and perspectives that each team member brings, creating an environment where all voices are welcomed and respected. If you require assistance or accommodation at any stage of the recruitment process, we encourage you to let us know—we’re here to support you. At HUB, building an inclusive workplace isn’t just part of what we do—it’s at the heart of who we are.
Service: Our Ethos
At HUB International, service defines who we are. This dedication extends not only to our clients but also to our employees and the communities we’re proud to support. Our regional offices are actively engaged in local initiatives, reflecting our commitment to giving back and making a meaningful difference.
When you join HUB, you’ll find more than just a career—you’ll become part of a team where your skills are valued, your growth is encouraged, and your contributions have a lasting impact.
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Department Account Management & Service
Required Experience: 2-5 years of relevant experience
Required Travel: Negligible
Required Education: Diploma
