Cloud Services Operations Manager

Address:

Cloud Services Operations Manager to oversee the operations and business aspects of our Cloud Engineering team. The ideal candidate will have a strong background in business management, cloud technologies, and operational efficiency. This role is essential in driving the success and growth of our cloud engineering initiatives.

Key Responsibilities:

• Strategic Planning: Develop and implement business strategies to enhance the performance and delivery of the broader Cloud Engineering team.
• Financial Management: Oversee budgeting, forecasting, and financial planning for cloud CIO projects, identifying any efficiency and optimization.
• Performance Monitoring: Track and analyze key performance indicators (KPIs) of the team and initiative programs to improve efficiencies and improvements.
• Resource Reporting: Report on resource allocation to ensure optimal utilization and efficiency. Including the monthly and quarterly reporting for 3rd party vendors.
• Goal Tracking: Establish mechanism to monitor goals for the cloud engineering team, ensuring alignment with business objectives and identify areas for improvement.
• CIO Adoption Scorecards: Develop and maintain CIO adoption scorecards to track the adoption of the Cloud Platform and the maturity of the developer teams.
• Stakeholder Engagement: Collaborate with internal and external stakeholders to gather required information and ensure that outcomes are met.
• Roadmap Management: Manage and oversee the reporting of the Cloud Roadmaps holistically.
• Reporting: Prepare and present regular reports on cloud engineering activities, performance, and business impact.

Qualifications:

• Education: Bachelor's degree in Business Administration, Management, or a related field. MBA preferred.
• Experience: Minimum of 5 years of experience in business management, with a focus on technology or cloud services.
• Technical Skills: Understanding of cloud platforms (AWS and Azure), cloud engineering principles and product management.
• Microsoft Office Expertise: Demonstrate proficiency in Microsoft Office tools, especially PowerPoint, Excel, PowerBI, for effective data analysis, reporting, and presentations.
• Experience with Jira and Confluence: Utilize Jira and Confluence for project tracking, collaboration, and documentation.

Skills/Capabilities:

• Analytical Skills: Strong analytical and problem-solving skills.
• Communication: Excellent verbal and written communication skills.
• Dealing with Ambiguity: Navigate and manage situations with unclear or incomplete information effectively.
• Working Under Pressure: Maintain high performance and efficiency under tight deadlines and high-pressure conditions.
• Collaboration: Work across teams to accomplish goals, fostering a collaborative environment.
• Influence: Demonstrate strong ability to influence stakeholders and drive initiatives forward.
• Independent Work: Work independently and regularly handle non-routine situations.
• Broader Accountabilities: Take on broader work or accountabilities as needed.

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.