Cloud Operations, Senior Specialist

Who We Are:

Every transaction matters. Every Canadian matters. At Interac, we protect both — driving trust, security, and inclusion, so our digital economy thrives.
 
Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry-leading fraud protection. Connecting banks, businesses, and individuals, Interac enables millions to send, receive, and manage money safely and effortlessly every day — across both digital and physical environments.

As the backbone of Canada’s financial ecosystem, Interac facilitates over 20 million transactions daily, supported by trusted partnerships with government and financial institutions. Consistently ranked as Canada’s most reputable financial technology brand, Interac is deeply embedded in the daily lives of Canadians.

Who You Will Work With:  

As a Cloud Operations Senior Specialist, you will be responsible for managing, supporting, and optimizing secure, scalable, and resilient cloud environments. This role reports to the Leader of Product Enablement, Cloud Strategy & Transformation and combines expertise in cloud engineering, site reliability engineering, and security-focused DevSecOps practices to ensure operational excellence across cloud platforms. In this critical vacant position, you will play a key role in shaping the future of Canadian payment systems, driving innovation and reliability in cloud operations.

What You Will Do:  

• Administration of cloud environments, managing cloud services and cloud infrastructure to ensure optimal performance and reliability.

• Responding promptly to operational issues, performing troubleshooting and corrective actions, ensuring minimal downtime.

• Driving Infrastructure-as-Code adoption and automation to streamline operations and reduce manual effort.

• Enforcing security policies for cloud operations ensuring they meet organizational and regulatory standards.

• Supporting migration strategies and modernization initiatives for enterprise workloads.

• Leading root cause analysis for critical incidents and implementing preventive measures.

• Assisting internal customers in using cloud services effectively, including creating reports, managing service requests, and ensuring efficient use of cloud resources.

• Supporting disaster recovery, business continuity, data backup and restoration activities, and ensuring the integrity and availability of the cloud environments.

• Creating and maintaining documentation for cloud operations processes and procedures.

• Collaborating with engineering, security, and product teams to align cloud strategies with business objectives.

• Evaluating emerging technologies and recommending solutions to enhance cloud reliability and security.

What You Bring: 

• A university degree in Computer Science, Computer Engineering, Information Systems or similar, or equivalent combination of education and work experience.

• 6+ years in CloudOps, SRE or DevSecOps roles.

• Expert-level knowledge of AWS, Azure cloud infrastructure management, including core AWS, Azure services, cloud-based technologies, covering data storage, networking, and cyber security.

• Expert-level knowledge of container management and container orchestration solutions (Kubernetes).

• Solid understanding of networking concepts and virtualized environments within AWS/Azure.

• Experience with implementing and managing security controls, deep understanding of security frameworks, compliance standards, and risk management.

• Knowledge of database operations and AWS/Azure managed database services.

• Strong proficiency in IaC tools (Terraform, Ansible) and CI/CD systems (Jenkins, GitHub Actions).

• Advanced scripting and automation skills (Python, Bash).

• Experience with enterprise-grade monitoring and observability tools (Dynatrace, Splunk, Datadog).

• Eligibility to work for Interac Corp. in Canada in a full-time capacity.

• Ability to work on-call hours for support.

What We’re Offering: 

The hiring range for this position is $120K-$140K, and you will also be eligible for our short-term incentive plan. The exact amount will depend on factors such as skills, experience, and job-related knowledge, but Interac’s commitment goes beyond compensation. Our Total Rewards package is designed to support your well-being and future, and includes: 

• Generous vacation and wellness days to help you recharge 

• Comprehensive employer-paid benefits coverage for peace of mind 

• Market-leading employer-funded RRSP program to invest in your future 

• Flexible hybrid work model for better work-life balance 

• Access to a free and confidential 24/7 employee & family assistance program to offer support for you and your immediate family 

• Pregnancy and parental leave top-up to support growing families 

• Charitable donation matching with United Way to amplify your impact 

Why Join Us?

At Interac, the impact we make, and the people who drive it, is profound. When you become part of our team, you’re joining a purpose-driven organization that’s shaping the future of digital finance in Canada. Here’s what you can expect:

• Investing in the Future – Help us unlock digital prosperity for all Canadians.

• Innovative Thinking – Collaborate on products, practices, and platforms that redefine what’s possible.

• Inclusive Culture – Be empowered to bring your whole self to work and realize your full potential.

• Inspiring Community – Work in an ecosystem where we lift each other up and rise together.

• Intentional Support – Enjoy flexible, supportive offerings that prioritize your total wellness.

Additional Pre-Employment Requirements:

To ensure the integrity of our organization, successful candidates will be required to complete background checks, which may include, Canadian Criminal Credit Check, Canadian ID Cross-Check, Public Safety Verification, 5-year Employment Verification, Education Verification, Credit Check, and Social Media Check.

Equal Opportunity Employer

Interac is also an equal opportunity employer committed to fostering a diverse and inclusive workplace. We believe that innovation thrives when people from different backgrounds, experiences, and perspectives come together. That’s why we are committed to providing fair and equitable employment opportunities for all individuals, without discrimination based on race, color, ancestry, ethnic origin, place of origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other characteristic protected by applicable law.

If you require accommodation during any stage of the application or recruitment process, please contact us at [email protected]. We will work with you to meet your needs.

Please be aware that certain individuals are misusing Interac Corp.’s name and logo to promote fictitious employment opportunities. Interac Corp. never requests, solicits, or accepts any form of payment in exchange for employment. Any such offers are fraudulent and should be disregarded. Interac Corp. assumes no liability for any claims, losses, damages, expenses, or inconveniences arising from or related to these fraudulent activities. Such communications do not constitute an offer or representation by Interac Corp. or its subsidiaries and affiliates.