Client Payroll Executive

Posted 9 Days Ago
Be an Early Applicant
Burlington, ON
1-3 Years Experience
Software
The Role
Responsible for providing payroll services to Canadian businesses, managing payroll functions for multiple clients, maintaining accurate client records, and delivering excellent customer service. Act as the first point of contact for client inquiries and escalations. Handle year-end processing and provide suggestions for system enhancements.
Summary Generated by Built In

In the past 18 months, we have enjoyed TREBLE employee headcount in North America. We're a highly acquisitive business and have been lucky enough to acquire some amazing businesses in this time.


As we continue to grow across Canada, we're hiring for an amazing Payroll Client Executive to provide payroll services to Canadian businesses.


PSI Payroll are a managed-services provider of payroll. Clients across all industries work with PSI for their payroll needs. This is a unique opportunity to utilise your payroll knowledge and work with a diverse customer base.


The Payroll specialist is the first point of contact for their clients on daily requirements and escalations. If you are passionate about providing excellent client services to your customer, have strong knowledge of Canadian Payroll then this could be for you.


The role:


  • Responsible & fully accountable for the payroll & audit function of multiple clients with a range in complexity from one client to another.
  • Responsible for scheduling & running the assigned client payrolls.
  • Follow standard operating procedures & best practices.
  • Maintains complete, accurate & timely client/employee records based on real time requests.
  • Maintains complete & accurate client profile notes & processing instructions for each client.
  • Responds to & resolves all incoming telephone calls &/or email inquiries from clients/partners.
  • Delivering the highest level of customer service within expected timelines.
  • Create & manage client communication & their requests.
  • Serve as the first point of contact for their clients on daily requirements and escalations.
  • Balance respective payrolls based on PSI fall yearend audit calendar.
  • Ensure all auditing issues are addressed & or escalated to management for action.
  • Responsible for processing year-end for all clients, including but not limited to T4s, RL1Slips, EHT Annual Reconciliation, Workers’ Compensation annual filling and more.
  • Provide suggestions for system changes to ensure program enhancements are addressed.
The Company
HQ: Hauppauge, NY
699 Employees
On-site Workplace
Year Founded: 2000

What We Do

Since 2000, AccountantsWorld By IRIS has been a leader in cloud software for professional accountants. By bringing control of accounting and payroll services back to accountants, we help accountants strengthen their client relationships and raise their profits.

Our award-winning Payroll Relief solution includes everything you need for a high-performance payroll practice – including streamlined workflow, comprehensiveness, automation, customization, integration and management tools. That's why 75% of users have seen at least 25% improvement in their practice since switching to Payroll Relief.

> Then we created Accounting Power, the first cloud-based professional accounting system to put you, the accountant, back in control of client accounting, and allow you to offer full client accounting services (CAS).

> We now offer a fully integrated suite of highly acclaimed solutions for professional accounting, bookkeeping, payroll, document management, client portals and more.

And unlike other service providers, AccountantsWorld has made an unwavering commitment to accountants. We never compete with you, or sell our products or services directly to your clients.

To learn how our cloud-based accounting and payroll solutions can transform your practice, call 1-888-999-1366 for a free 30-minute consultation (make sure you mention you saw it on LinkedIn).

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