Chief Administrative Officer (CAO)

At Your Support Services Network (YSSN), we believe in making a difference. As a non-profit charitable organization, we support individuals with mental health challenges, developmental disabilities, and complex needs—helping each person build meaningful connections and live their best life. Through compassionate, person-centered services, we empower individuals to achieve their goals and participate fully in their communities.
YSSN offers more than just competitive compensation—we provide a supportive, inclusive, and flexible work environment where employees can thrive. From hybrid work options and professional development to wellness programs and a strong commitment to diversity, equity, inclusion, and belonging, we invest in our team’s growth and well-being.
Our Vision: A Meaningful Life for All – Relationships, Community, Well-Being
Our Mission: Communicate. Connect. Collaborate.
Join one of Canada’s top non-profit employers of choice and be part of a team that values meaningful work, collaboration, and positive change.

• Location: Aurora, Ontario L4G3S9 
  • must be within a commutable daily distance from the office and/or service area 
• Status: Permanent, Full-Time
• Starting Salary: $125,000 - $140,000 
• Office Hours: Monday - Friday - 8:30 am - 4:30 pm, 35 Hours per week
• Office Expectations; Work in the office once per week
  • in addition to in-office meetings, trainings, and supervisions
• Posting Closes: Friday, June 19 at 4:00 pm EST

• A confident, trusted strategic advisor who can connect operational decisions to organizational goals and effectively communicate with senior leaders, external partners, and the Board.
• An experienced executive with exceptional organizational and project management skills, capable of leading multiple priorities in a fast-paced, growing organization.
• A practical and innovative problem-solver who improves systems and processes, supports change, and drives measurable results.
• A strong, inclusive and collaborative leader who develops high-performing teams, fosters accountability, and supports employee growth and engagement.
• A financially astute leader with strong business acumen and a commitment to operational excellence.

• Provide enterprise leadership for integrated financial and administrative systems that support current operations and future growth.
• Contribute to organizational strategy and planning as a member of the Senior Leadership Team.
• Oversee agency-wide operational practices and provide timely reporting on financial health and operating conditions to the Executive Director and Board.

• Lead financial planning and management activities, including annual budgeting, forecasting, cash flow management, financial analysis, and audit preparation.
• Ensure strong accounting controls, fiscal stewardship, and compliance with applicable legislation, regulations, contracts, funding requirements and best practices.
• Oversee procurement, contract management, risk management, and related corporate functions.

• Develop and implement HR strategies that support employee engagement, strengthen culture, communication, accountability, retention, and performance.
• Advise the Executive Director on workforce risks and strategic HR issues.
• Ensure HR priorities, align with agency goals and needs.

• Hold accountability for Communications and Administration outcomes including administrative/program support services and the annual communications strategy.
• Oversee facilities planning and projects to support safe and efficient operations.
• Lead IT strategy and governance to support safe, reliable, and secure operations.

• Build and maintain strong relationships with auditors, financial institutions, vendors, government funders, and other external stakeholders.
• Represent YSSN with community partners, sector organizations, and other constituents as required.

• Chartered Professional Accountant (CPA) designation is required
• Bachelor's degree in Finance, Accounting, Business Administration, or a related field
• Master's degree (MBA, MPA, or equivalent) is considered an asset

• Minimum 10 years of progressive financial planning and management experience combined with progressive responsibility for the overall administrative affairs of a not-for-profit organization

• Minimum of 5 years of experience in a senior strategic leadership role, with demonstrated responsibility for multiple corporate services functions and a proven track record in business development, organizational growth, and operational excellence.
• Experience in a public sector setting in an organization, preferably with Ministry of Children, Community and Social Services and Ontario Health funding
• Proficiency in advanced financial modeling and forecasting tools 
• Strong leadership and team management abilities
• Solid understanding of platform solutions and enabling technology
• Demonstrated partner-centric approach, including understanding and meeting the needs of internal and external constituents

YSSN is an equal opportunity employer that welcomes applicants from diverse backgrounds and is committed to an accessible, respectful hiring process.