Change Manager, Commercial Lending

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Drive Meaningful Change Across Commercial Banking

We are seeking an experienced Change Manager to support strategic transformation initiatives across Commercial Banking. In this role, you will partner with leaders, stakeholders, and project teams to develop and execute change strategies that drive readiness, adoption, and business results.

Working across a diverse portfolio of initiatives, you will help teams navigate change, manage organizational impacts, and ensure transformation efforts deliver lasting value for employees, leaders, and the business.

What You'll Do

• Lead change management activities supporting Commercial Banking transformation initiatives, with a primary focus on Lending Transformation and the modernization of lending processes, systems, and ways of working
• Develop and execute integrated change strategies that drive readiness, adoption, and realization of business outcomes across large-scale transformation programs.
• Partner with senior leaders, executives, program teams, and key stakeholders to align transformation initiatives with strategic objectives and business priorities.
• Develop and maintain compelling transformation narratives that connect program objectives, business outcomes, and future-state ways of working for employees and leaders.
• Drive change readiness activities and establish readiness frameworks aligned to program milestones, ensuring teams are prepared for upcoming changes and implementations
• Define, measure, and report on readiness, adoption, utilization, and business outcome metrics to support benefits realization and continuous improvement.
• Assess and manage change impacts across multiple concurrent transformation initiatives, identifying dependencies, sequencing considerations, and areas of change saturation to support sustainable adoption.
• Collaborate with cross-functional partners across Commercial Banking, Risk, Technology, Operations, and Transformation teams to ensure change activities are aligned with program delivery and business objectives.
• Support enterprise-scale lending transformation initiatives focused on simplifying processes, modernizing ways of working, and improving employee and client experiences.
• Analyze business challenges, identify opportunities for improvement, and recommend solutions that drive sustainable organizational outcomes
• Help evolve and mature change management capabilities, tools, governance, and best practices across Commercial Banking transformation programs.

What You'll Bring

• 5+ years of experience in Change Management, Business Transformation, Process Improvement, Project Delivery, or a related field.
• Experience within Commercial Banking, Business Banking, Credit, Lending, Risk Management, or Financial Services environments.
• Solid understanding of commercial lending processes, policies, procedures, and underwriting practices.
• Proven ability to support large-scale business and technology transformation initiatives.
• Experience leading change initiatives involving process redesign, systems implementation, or operational transformation.
• Strong problem-solving and analytical skills, with the ability to assess complex business challenges and develop practical solutions.
• Exceptional communication and stakeholder management skills, with the ability to influence across all levels of the organization.
• Demonstrated ability to work independently, manage competing priorities, and deliver results in a dynamic environment.
• High degree of initiative, curiosity, and motivation, with a strong desire to drive meaningful change and continuous improvement.
• Post-secondary education in Business, Finance, Organizational Development, Change Management, or a related discipline, or an equivalent combination of education and experience.

Why Join Us?

• Partner with senior leaders and stakeholders on high-impact strategic initiatives.
• Lead change and adoption efforts that influence how Commercial Banking evolves and grows.
• Help deliver meaningful improvements for employees, clients, and the business.
• Work across a diverse portfolio of transformation initiatives, gaining exposure to different areas of Commercial Banking.
• Make a measurable impact by helping teams successfully adopt change and realize business outcomes.
   

If you're energized by helping people navigate change and solving complex business challenges, we'd love to hear from you.

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.