Card Scheme Operations Analyst

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Card Scheme Operations Analyst

In order to build a sustainable business, we, as a financial institution, need to know at all times what our customers are up to and whether this is in line with Card Scheme regulations and our risk appetite. The Scheme Operations team is responsible for ensuring that our merchants are compliant with these regulations.

As a Card Scheme Operations Analyst, you will support the team in ensuring our merchants comply with Card Scheme regulations and that they are aligned with our risk management strategies. You will need to work closely with different teams globally such as Compliance, Sales, Account Management, Card Payments team and Product. 

What you’ll do

• Fostering Essential Connections: Maintain strong connections with compliance and operational teams internally and externally across the APAC region. 
• Risk Management Support: Support the implementation of risk management processes by collaborating on initiatives within the Scheme Operations Team.
• Process Improvement: Proactively identify and implement process improvements that advances the team’s efficiency.
• Manage merchant’s data security incidents from a card network perspective.
• Stay updated on the latest Card Network and Local Payment Method requirements specific to the APAC Region as well as Adyen’s product expansions. Use this to inform the operational strategy of the Scheme Operations team in APAC. 
• Ensure that work streams across multiple internal teams are aligned on priorities and timelines.  
• Partner with peers in Scheme Operations and other functional areas (acquiring, products, sales, partnerships, risk) and across global regional teams to contribute to projects in ways that leverage the breadth and depth of Adyen’s resources. 

Who you are

• Professional Experience: 2-3 years of experience in a professional experience preferably within payments, fintech or financial services though specific experience with Card Schemes is not required.
• Strong Communication Skills: Ability to effectively communicate ideas and information to various internal teams and are comfortable in engaging with different stakeholders. 
• Collaborative: The ability to work effectively within a team, contributing to shared goals and collaborating with a diverse array of internal and external shareholders and merchants across various regions.
• Prioritise Effectively: Capable of managing competing priorities and ensuring deadlines are met.
• Problem Solving Acumen: The ability to exercise sound judgment and adapt quickly to changing circumstances, swiftly resolving issues as they arise.
• Analytical Thinking: Ability to analyse information and data to support decision-making and identify opportunities for process improvement.

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Singapore office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.