Business Systems Analyst

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of CIBC’s Application Engineering & Shared Platforms (AESP) Business Systems Analysis team, the Business Systems Analyst supports the interpretation of business and technical requirements by participating in client review sessions and assisting in the assessment of technology solutions to meet business objectives. In this role, you will contribute to documenting and facilitating activities that enable the effective application of new technologies to improve existing processes and address client needs. You will work collaboratively with team members to resolve a variety of business and technical challenges, applying analytical thinking to develop practical solutions and support organizational goals.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you'll succeed

• Requirements Delivery- Work closely with business partners to gather and understand complicated business requirements, solution requirements and facilitate requirements discussions to ensure you meet project needs. Create strong relationships, lead discussions, listen and ask the right questions to ensure solutions meet requirements.

• Strategic Planning- Ensure that requirements for systems and solutions are aligned with the business goals of the organization, Responsibility for the standardization of artifacts or deliverables delivered through the solution development lifecycle process. Ensure adherence to CIBC requirements standards, work practices, processes, security standards and policies.

• Stakeholder Engagement- Interface with internal and external stakeholders, including Business and Technology LOBs, Enterprise Architecture, Operational teams and vendors to ensure clear communication and alignment on project objectives and deliverables. Develop and sustain relationships across the organization in and outside of technology, including negotiation and influence independent of authority.

Who you are

• You can demonstrate 1-2 years experience in. Business Systems Analysis role, supporting projects and large programs. Ability to elicit requirements and write strong documentation. Excellent abilities to manage stakeholders and having strong communication skills is a must. You have strong abilities around analyzing and understanding data, as well as gap analysis expertise. You have strong problem solving skills, stakeholder management abilities, and exceptional organizational skills. It’s an asset if you have at least 2 years of Confluence/Jira experience writing user stories, and have experience with Agile delivery, methodologies and practices.

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.

• You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.

• You're passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.

• You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.

• You’re a certified professional. Bachelor’s degree or equivalent in Computer Science or Technical discipline.

• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

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