Business Solutions Associate

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Looking for a new challenge? Want to join a Fortune 500 company focused on technology and innovation? Are you interested in pursuing a career in sales? Are you based in either Toronto or Montreal and can speak English and French? At Global Payments, you’ll have many opportunities for growth and development and we promise everyday will be an exciting challenge. Join a team of established sales professionals and leaders and get the chance to excel and earn what you deserve!

Based in either Toronto or Montreal, The Business Solutions Associate (BSA) role will be responsible for driving additional revenue by leveraging the existing merchant portfolio. The BSA will grow Merchant Revenue through “Solution Selling” and improve the Merchant experience, increasing the “Sticky Factor” (Retention) while contributing to the growth of both the Merchant and the Portfolio. #SolutionSelling #TechnologyConsultant #AccountManagement #B2B #LI

What’s in it for you?

• Base salary: $47,500

• Average year one OTE: $80,000 +

• Uncapped commission plan

• President’s Club 

• Hybrid work

• Benefits after 30 days

• Coaching from top of class sales professionals and leaders

• Growth and development

• Innovative and established industry

• Fast paced and challenging environment

Ready to make the move? You’re one step closer to a new exciting career - APPLY NOW! 

What you will do:

• Identify e-Commerce/CNP/OMNI sales opportunities within assigned portfolio

• Cross-sell / Up-sell new Solutions to existing and new Merchants

• Account Management

• Collaborate with Portfolio Managers to maintain healthy margin while adding value through consultations 

• Proactive in-portfolio calling and independent lead generation to acquire new Merchants

• Maintain the prospective leads through excellent customer service relations; negotiate and win new incremental e-Com/CNP and B&M business

• Generate own leads and tailor presentation to specific industry segments

• Establish new Referral Partnerships and perform in-person meetings if required

• Establish new Merchant Opportunities and perform in-person meetings if required

• Work with the SME’s Portfolio Managers to:  retain existing relationships and win new business

• Meet and/or exceed sales targets (annual, quarterly, monthly, weekly)

• Recommend, select and locate appropriate products, based on specific customer needs

• Process sales orders efficiently and accurately

• Provide exceptional service and support during and after the sale

• Work with Product and Value-Added Reseller teams to sell/implement various e-Commerce/CNP solutions

• Acquire knowledge of the industry competition and their pricing strategies, and implement accurate merchant agreements & pricing models

• Provide product knowledge regarding various e-Commerce/CNP solutions compatible with Global Payments where necessary

• Acquire all information needed to complete the sale (financial statements, banking information, statement of account from existing provider, etc.)

• Enter leads & opportunities and track/update prospects on Sale Force, and provide reporting as required by Management

• Liaise/follow up with Credit Department and other divisions of Global Payments (internal & external) to facilitate completion of merchant agreement.

• Set up on-site visits upon merchant request (also in cases of failed EID)

• Adhere to procedures and standards set forth by the SME Management

What we’re looking for:

• Post secondary education in Business, Administration, Sales and/or Marketing is required (Bachelor degree preferred)

• Minimum of 2 years of experience in B2B Sales, Customer Relationship, Client Service, or related experience

• Bilingual French/English is required

• Strategic Selling Skills 

• Relationship Management 

• Consultative Sales Approach 

• Negotiation Skills 

• Payment processing Industry Knowledge  

•  Performance Metrics and ability to exceed  sales quota 

• Cross-Functional Collaboration, ability to engage with different departments such as credit, product and …

•  Technical Aptitude, understanding technical concepts related to integration and payment technology

• Exceptional proficiency of e-Commerce, CNP ecosystem and Cloud based technologies

• Ability to follow direction and excel with minimum supervision

• Positive attitude with exceptional interpersonal skills

• Creative solutions architect and problem solver

• Outstanding outbound phone sales skills

• Knowledge of MS Suites and G-Suites

• Effective time management and organizational skills is a must

• Ability to understand and implement complex pricing strategies

• Strong relationship and consultative sales approach required

• Ability to multi-task and work independently

• Ability to work in a fast-paced and challenging environment

• Dynamic, flexible and comfortable in adapting to quick changes

Who are we?

Global Payments is a leader of the payment technology industry with over 24,000 employees worldwide. We pride ourselves on innovation and inclusion. 

Our team is helping customers achieve amazing results. It’s our passion for success that has led to years of out-performing the competition. Join us and make your mark on the payments technology landscape of tomorrow.

How we care about our people:

• Real opportunities to grow professionally

• Collaborative, friendly work environment with a relaxed, casual dress code

• Health insurance

• Short-Term and Long-Term disability coverage

• Life insurance plans

• Retirement savings programs

• Employee stock purchase program

• Employee assistance program

• Tuition reimbursement program

• Gym membership corporate rates

• Volunteering opportunities

• Safe place for the LGBTQIA2+ community

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the discretion of the Global Payments.

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

Benefits:

Global Payments offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service.

#LI-Remote

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We sincerely thank all applicants for their interest. We will only contact those selected for an interview.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].