Business Intelligence Manager, Talent Acquisition

Business Intelligence Manager, Talent Acquisition

Job Overview:

In the realm of talent acquisition, you ensure that the strategies and processes are deeply connected to their impact on business results. Instead of simply tracking metrics like the number of vacancies or time-to-fill, you delve into questions such as “How is our talent acquisition strategy affecting overall business growth, revenue, or team productivity?”

Your dual expertise in business acumen and technical skills enables you to effectively communicate data insights and translate them into actionable business strategies. By employing a consultative, question-driven approach, you position data-driven solutions that align talent acquisition with broader organizational goals. You work collaboratively across HR and with key partners such as Group Functions Technology (GFT), Advanced Analytics, Strategy, and Finance to ensure that talent acquisition strategies are supported by robust data insights. Utilizing technology like Workday, PowerBi, and Viva Insights, you empower your team and HR to address critical business questions, delivering strategic value efficiently and effectively.

You are constantly seeking innovative methods to enhance the talent acquisition process, sharing your analytics expertise to foster a data-driven culture within HR. As a subject matter expert, you stay informed about the latest trends and advancements in analytics through peer networks, academic connections,  and other resources. You keep a pulse on the needs of our customers, the workforce, and the external market, confidently promoting data-driven talent solutions. Your passion for continuous learning and application of novel people analytics ensures that talent acquisition strategies are ethical, forward-thinking, and aligned with our organizational values.

The Business Intelligence Manager for Talent Acquisition will be responsible for leveraging data analytics to drive strategic decisions within the Talent Acquisition team. This role requires a blend of skills in data analysis, business acumen, and human resources to optimize recruitment processes and enhance decision-making capabilities across the department.

Key Responsibilities:

 Data Analysis and Reporting:

• Develop and maintain dashboards and reports to track key performance indicators (KPIs) related to talent acquisition.

• Analyze recruitment data to identify trends, patterns, and insights that can inform strategic decisions.

• Provide regular reports to senior management on recruitment performance, challenges, and opportunities for improvement.

Strategic Insight:

• Collaborate with the Talent Acquisition team to understand their data needs and translate them into actionable insights.

• Use data-driven insights to suggest improvements in recruitment strategies and processes.

• Support workforce planning by providing data and analytics on talent supply and demand.

• Analyze, report, and communicate industry trends to inform talent acquisition strategies and ensure competitiveness.

System Management:

• Oversee the use and optimization of talent acquisition systems and tools to ensure data integrity and efficiency.

• Work with IT and other departments to integrate new technologies and data sources into existing systems.

Stakeholder Collaboration:

•  Partner with HR, IT, and other business units to align data analytics initiatives with broader organizational goals.

• Provide training and support to the Talent Acquisition team on data literacy and the effective use of BI tools.

Continuous Improvement:

• Stay current with industry trends in talent acquisition and business intelligence to ensure the organization remains competitive.

• Lead initiatives to improve data collection, analysis, and reporting processes.

Qualifications:

• Bachelor’s degree in Business, Human Resources, Data Science, or a related field. Master’s degree preferred.

• Proven experience in business intelligence, data analysis, or a related role, preferably within HR or talent acquisition.

• Strong proficiency in BI tools such as Tableau, with Power BI strongly preferred.

• Knowledge of Workday systems is strongly preferred.

• Excellent analytical, problem-solving, and critical-thinking skills.

• Strong communication and presentation skills, with the ability to convey complex data insights to non-technical stakeholders.

• Experience with HR systems (e.g., ATS, HRIS) and data management.

• Ability to work collaboratively in a fast-paced, dynamic environment.

#LI-Hybrid
 

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Toronto, Ontario

Hybrid

Salary range is expected to be between

$86,250.00 CAD - $155,250.00 CAD

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.