Business Insights Analyst II - AI Accelerator

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Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Position overview 

The AI Accelerator Analyst builds practical AI solutions and provides trusted advice. The role combines hands-on AI skills, analytical thinking, a focus on user needs and sound risk management.

Success means creating useful solutions that people can easily adopt, such as reusable prompts, role-specific tools, simple prototypes, analytical workflows and clear documentation.

The Analyst also helps colleagues build their AI skills. This requires balancing experimentation with good judgment, clearly explaining risks and recommending safer options when needed.

Key responsibilities 

• Build AI solutions: Create reusable prompts, copilots, analytical tools and prototypes. Test them, gather feedback, improve them and document how to use them.

• Use advanced analytics: Use Python, PySpark and Databricks to explore data, automate work and support AI use cases. Turn findings into clear recommendations.

• Stay current on AI tools: Build hands-on knowledge of different AI tools, test new features and explain where each tool adds value.

• Manage AI risks: Assess risks related to privacy, bias, unreliable outputs and regulation. Include the right controls, testing and escalation steps.

• Provide practical advice: Explain recommendations clearly and suggest workable alternatives when needed.

• Support adoption: Demonstrate solutions, create simple user guides and share lessons, reusable approaches and best practices.

Required capabilities 

• Strong hands-on knowledge of multiple AI tools.

• Strong prompt-writing skills and the ability to create reusable, role-specific tools.

• A focus on user needs, practical problems and adoption.

• Strong analytical skills and an understanding of the business work supported by AI solutions.

• Advanced skills in Python, PySpark and Databricks, including building, testing and troubleshooting solutions.

• Understanding of AI risks, including privacy, bias, output reliability and regulatory requirements.

• Ability to write clear policies, guidelines and user documentation.

• Curiosity about AI tools and a habit of testing, learning and sharing.

• Ability to build quickly, improve solutions using feedback and document them for others.

• Strong written and verbal communication skills for technical and non-technical audiences.

• Ability to work independently and with others in a fast-moving environment.

Preferred qualifications and experience 

• A bachelor’s or master’s degree in a relevant field, or an equivalent combination of education and experience.

• Experience turning new technology into business processes, analytical products or practical solutions.

• Experience supporting training, change or adoption of new tools and ways of working.

Working style 

You are comfortable testing a new AI tool, working with data, learning about user needs, writing clear guidance and presenting recommendations. You are curious but practical, move quickly from idea to prototype and build solutions that are reliable and easy to maintain.

Who We Are:

As part of TD Bank Group, one of Canada's largest financial institutions, at TD Insurance, we care for Canadian families, making it easy to get the best advice, protection, and support in their moments of need, always.

TD Insurance offers a wide range of products, including General Insurance and Life and Health. Everyday, we strive to make every interaction, product and experience remarkably human and refreshingly simple for more than four million customers who count on us.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. 

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!

Language Requirement (Quebec only):