Business Consultant - Underwriting

Company: CGIC
Department: Underwriting
Employment Type: Regular Full-Time
Work Model: Hybrid
Language: English is required, French is an asset.
Additional Information: This/these role(s) is/are currently vacant

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy.  That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose.  The best part is that you will work with people that care passionately about you, our clients and our communities.

Our Underwriting team provides financial security to Canadiaans by offering superior products and services. Our professional, high-performing team strives to deliver effective and timely underwriting services to meet the needs of our clients.

As the Business Consultant you will play a key role in implementing various solutions for our Underwriting business unit. You will complete ongoing analysis of business insurance products, operations performance and profitability metrics to support process improvements and decision making. You will support inter-department projects and on-going enhancements by quantifying projected benefits and monitoring post implementation results.

• Creating and updating dashboards, analyzing monthly data and preparing recommendation reports for projects, products and lines of business.
• Acting as a subject matter expert for insurance business metrics and data interpretation for the Underwriting business unit.
• Researching, planning and developing processes, procedures and system recommendations to improve operating quality, efficiency and goal achievement.
• Collaborating with business partners on planning and project components while coordinating impacts.
• Interpreting insurance dashboard and analyzing to support underwriting strategy to align to organizational goals.
• Identifying and supporting process improvement projects, including benefit realization.

• You have 2-4 years of experience in process design and data analysis, including interpretation of business metrics or in a related field.
• You have a post-secondary degree in Finance, Business, Information Technology, Mathematics or in a related discipline.
• You have expert knowledge of the insurance industry, specific business area operations and designing business workflows and processes.
• You have proficient knowledge of querying databases, including MicroStrategy, Microsoft Excel, PowerPoint, and graphic data depiction tools.
• This position primarily works with majority non-francophone groups, and teams located outside of Québec, and requires proficiency in English. The essential non-French duties are not assignable to adjacent or other team members. 

• You have an innovative mindset to improve operational efficiencies and ability to influence change, with a primary focus on client needs.
• You use critical thinking skills to recognize assumptions, evaluate arguments, draw conclusions and proactively propose solutions.
• You have strong communication skills to clearly convey messages and explore diverse points of view.
• You build trusting relationships and provide guidance to support the development of colleagues.

• You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

• Training and development opportunities to grow your career.
• Flexible work options and paid time off to support your personal and family needs.
• A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
• Paid volunteer days to give back to your community.
• In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.

Expected salary range $72,847 -$121,411.

​The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.​

​Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.

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