Business Analyst

The Ontario Securities Commission (OSC) is the statutory body responsible for regulating Ontario’s capital markets in accordance with the mandate established in the provincial Securities Act and the Commodity Futures Act. The mandate of the OSC is to provide protection to investors from unfair, improper or fraudulent practices, to foster fair, efficient and competitive capital markets and confidence in the capital markets, to foster capital formation, and to contribute to the stability of the financial system and the reduction of systemic risk. This mandate is performed through policy, operational, and enforcement activities. The OSC also contributes to national and global securities regulation development.

We offer a diverse, fair, and flexible work environment and take pride in our challenging and rewarding work.

Summary

The Business Analyst will participate in defining and documenting business needs and processes assessing as they relate to the deployment and support of new and existing applications and processes. This involves working with assigned client groups in application deployment, enhancements, support and troubleshooting problems, as well as identifying opportunities for increased effectiveness and efficiency.

Key Duties and Responsibilities

• Defining and documenting business needs and processes:

  • Use activity diagrams, use cases scenarios, flowcharts, requirements workshops, surveys, site visits, business process descriptions, interviews, and workflow analysis to create and manage requirements

  • Gather information from multiple sources, reconcile conflicts, disseminating high-level information into details and distinguishing user requests from their true needs

  • Identifying, defining and documenting business needs and objectives, current operational procedures, problems, input and output requirements and levels of systems access after consulting with business SMEs

• Use standard templates to develop requirement specifications (Business Requirement Documents (BRDs), epics, user stories, acceptance criteria)

• Support day-to-day system operations, including troubleshooting, user acceptance testing, and configuration changes within Workday.

• Partner with cross-functional stakeholders to gather requirements, analyze business needs, and design scalable system solutions in Workday.

Change Management

• Helping in developing a comprehensive change in management strategy 

• Participating in user acceptance testing and undertaking the functionality testing of new systems

• Helping develop a training curriculum and conducting formal training sessions covering assigned systems modules

Stakeholder Management

• Drive and challenge the presumptions of business units on how to successfully execute their plans

• Help communicate the technical vision and analyzing trade-offs between usability and performance needs by teaming up with developers and subject matter experts

• Function as a liaison between technology teams, support teams and business units

• Communicate and collaborate to analyze information needs and functional requirements to deliver use cases, wireframes and visual designs as and when required

• Deliver work product throughout the Agile life- cycle

Qualifications

• University education in Information Sciences, Business Administration or equivalent combination of education and experience and experience working with or knowledge of Business Analysis methodology (IIBA or PMI) and application of tools and techniques.

• 3 to 5 years of professional experience as a Business Analyst within financial services industry proven experience preferred

• Ability to evaluate environment(s), interpret requirements, conceptualize and develop recommendations to enable stakeholder-acceptable business processes.

• Experience working with Workday or another ERP platform, with exposure to HCM, Compensation, Talent, Employee Life Cycle, and other related functional areas.

• Demonstrated experience supporting enterprise systems in a functional or business analyst capacity, with strong HR business acumen considered an asset.

• Well-developed problem-solving and analytical skills to research and identify issues, challenges, root causes and opportunities, and to propose effective solutions for improvement.

• Excellent oral and written communication skills to provide advice and guidance and present information clearly and concisely to all levels within the organization, including executives.

• Strong client focus including excellent interpersonal and client relationship management skills to build strong relationships with client groups to facilitate, consult and negotiate with internal stakeholders and peers.

• Ability to work effectively in ambiguous and changing environments and desire to work in a collaborative team environment.

• Clear and efficient communicator in both technical and non-technical environments; deliver informative and well-organized presentations.

• Workday certification would be considered an asset.

Grow your career and make a difference working at the OSC.

* OSC Employees: please apply in Workday using the Browse Jobs feature within your Jobs Hub *

We thank all applicants for their interest in the Ontario Securities Commission. We will contact those selected for an interview.

The OSC is committed to diversity and providing an inclusive workplace and providing accommodation in accordance with the Accessibility for Ontarians with Disabilities Act and the Human Rights Code. It is our priority to ensure employment opportunities are visible and barrier-free to all under-represented groups including but not limited to, Indigenous, Black and racialized groups, people with disabilities, women and people from the 2SLGBTQI+ community, to achieve an employee demographic profile reflective of the demographic profile of Ontarians.

The OSC is a proud partner with the following organizations: Ascend Canada, BlackNorth Initiative, Canadian Centre for Diversity and Inclusion, and Pride at Work Canada

If you require an accommodation during the recruitment process, please let us know by contacting our confidential inbox [email protected].  
 

Visit Accessibility at the OSC to review the OSC’s policies on accessibility and accommodation in the workplace.