Business Analyst

Northern Bank is advancing its Intelligent Automation and Reporting Delivery capabilities to drive smarter decision-making and operational efficiency. We’re looking for a Business Analyst who thrives at the intersection of data, technology, and strategy—someone who can translate business goals into actionable insights and scalable solutions.
This role is ideal for a collaborative problem-solver with a passion for automation, data visualization, and continuous improvement. Demonstrates a natural curiosity and a proactive drive to explore innovative solutions that enhance operational efficiency and elevate the user experience. Continuously seeks out opportunities to challenge the status quo, streamline processes, and deliver smarter, more intuitive outcomes.
You’ll work across departments to identify opportunities, streamline processes, and deliver intelligent reporting tools that empower teams and enhance transparency.
KEY RESPONSIBILITIES:
Automation & Process Optimization (30%)

• Identify inefficiencies and automation opportunities through real-time data analysis and stakeholder collaboration.
• Develop and maintain process flow diagrams to visualize current and future-state workflows.
• Support the design and implementation of intelligent automation solutions that improve operational performance.

Reporting & Visualization (40%)

• Collaborate with cross-functional teams to prototype and deliver reporting tools that enhance productivity and decision-making.
• Maintain and evolve dashboards and analytics frameworks using tools like Power BI, Tableau, or Excel.
• Embed quality assurance and user acceptance testing throughout the reporting lifecycle.

Requirements Gathering & Documentation (30%)

• Partner with stakeholders across departments (e.g., sales, finance, compliance, IT) to capture business needs and translate them into technical requirements.
• Author and maintain business requirements, process documentation, and training materials.
• Facilitate communication between business and technical teams to ensure alignment and successful delivery.

REQUIREMENTS:

• 2+ years of experience in business analysis, data analytics, or systems development, preferably in financial services or technology.
• Proven track record in delivering reporting and automation solutions.
• Strong analytical skills with the ability to translate complex data into actionable insights.
• Experience with process documentation tools (e.g., Visio, Lucidchart).
• Proficiency in Microsoft Office Suite, especially Excel and PowerPoint; experience with Power BI or Tableau is a plus.
• Familiarity with Salesforce and automation platforms is welcomed.
• Excellent communication and stakeholder management skills.
• Bachelor’s degree in Business, Information Systems, Computer Science, or a related field.
• High proficiency in technical writing and documentation.

NICE TO HAVES (Or Things You'll Get To Learn):

• Exposure to predictive analytics, data modeling, or machine learning concepts.
• Experience with cloud-based reporting platforms or data integration tools.
• Familiarity with agile methodologies and collaborative development environments.

The salary range for this position is $70000 - $100000 per year