Job Title: Business Analysis Senior Advisor
Location: Mississauga
Employment Type: Full-time
Reason for Vacancy: Replacement
Work Arrangement: Hybrid
Department Name: NIHB Application Development Department
Pay Typed: Salaried
Pay Range: 105,000 - 125,000 Annually
Please note that this is a general posting range and offer range will be varied based on relevant experience, qualifications, skills required and location for this role.
About Us
Express Scripts Canada (ESC) is the leader in health benefits management. Serving over 12 million members, we help insurance carriers, third party administrators, and the public sector optimize the value of health benefits by linking the talent and professional expertise of our people with leading edge
information management systems and technology. Express Scripts Canada is a wholly owned subsidiary of Express Scripts, one of the largest pharmacy benefit management (PBM) companies in North America, part of The Cigna Group (NYSE: CI), a global health company. Together, we deliver innovative,
cost-effective solutions that improve access, affordability, and health outcomes for Canadians.
Job Summary
Express Scripts Canada is seeking a highly experienced Business Analysis Senior Advisor to join our NIHB Application Development Department. The ideal candidate will be someone who understands the product vision, business and technology objectives, and translates needs into requirements to ensure that expected outcomes are achieved. This role also supports the development, testing and releasing activities of every product increment.
Key Responsibilities
Lead end‑to‑end business analysis activities to drive product value creation and ensure alignment with product vision, business goals, and technology strategy.
Manage, prioritize, and refine the product backlog, ensuring clarity, accuracy, and alignment with stakeholder expectations and organizational priorities.
Develop comprehensive Analysis Proposals, collaborate with internal ESC stakeholders, and support client approval processes for proposals and cost estimates.
Facilitate stakeholder discussions, workshops, and alignment sessions to ensure shared understanding of requirements, dependencies, and delivery timelines.
Conduct deep analysis of complex incidents and problems, leveraging expertise to recommend corrective actions, implementation approaches, and measurable outcomes.
Support Agile ceremonies including sprint planning, goal‑setting, impediment removal, and continuous improvement through retrospective insights.
Lead and actively participate in Product Discovery & Refinement (PDR) activities to ensure solutions align with business objectives and technical standards.
Collaborate with development, product, and account management teams to review solution approaches, communicate impacts, and support resolution of escalations.
Translate business needs into detailed functional and non‑functional requirements (epics, user stories) and support teams in demoing completed work to stakeholders.
Drive cross‑functional alignment, oversee planning, resource coordination, and risk management for large‑scale, high‑visibility initiatives.
What We’re Looking For:
A highly experienced Business Analyst (7–10 years) with expert‑level skills in requirements analysis, Agile/Scrum practices, and complex system evaluation.
Strong communicator with the ability to collaborate across diverse stakeholder groups, influence decisions, and provide thought leadership on business and technology topics.
Proven ability to analyze complex issues, understand broad impacts, and recommend well‑structured, forward‑thinking solutions.
Adaptable, customer‑focused professional with strong problem‑solving skills, capable of managing multiple priorities and thriving in a dynamic environment.
Solid understanding of SDLC processes, system components, data flows, and the ability to work effectively with software development teams.
Why Join Us
Competitive compensation, benefits and pension plan
Career development and advancement opportunities
A culture that celebrates innovation and collaboration
Flexible work options and wellness programs
Pre-Employment Requirements
All offers of employment are conditional upon the successful completion of reference checks and background verification in accordance with company policy. Within ESC, for certain positions, obtaining and maintaining a federal government security clearance is a bona -fide occupational requirement. Candidates applying for such roles must meet all eligibility criteria for the applicable
clearance level and consent to the security screening process as mandated by federal regulations. Failure to obtain or maintain the required clearance will result in withdrawal of the offer or termination of employment.
Our hiring process includes AI-powered tools to conduct video interviews, take notes and score candidates; however, all scores will be reviewed by hiring managers and our Talent team before making a decision.
NOTE: Internal candidate should apply before January 29, 2026.
Express Scripts Canada is a Cigna company
Express Scripts Canada is a subsidiary of Express Scripts, a Cigna company. Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, wellbeing and peace of mind of those we serve. Cigna offers an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioural health, pharmacy, vision, supplemental benefits, and other related products.
About Express Scripts Canada
Express Scripts Canada is a leading health benefits manager and has been recognized as one of the most innovative. Our clients include Canada's leading insurers, third party administrators and governments. We work with these clients to develop industry-leading solutions to deliver superior healthcare in a cost-controlled environment. We provide Active Pharmacy™ services to more than 7 million Canadian patients and adjudicate more than 100 million pharmacy, dental, and extended health claims annually. Through our proprietary consumer intelligence, clinical expertise, and patients-first approach, we promote better health decisions for plan members, while managing and reducing drug benefit costs for plan sponsors.
It will be a condition of employment that the successful candidate obtains an Enhanced Reliability Clearance from the Federal Government. The candidate will be required to provide supporting documentation to receive clearance if required.
We offer a competitive salary and benefits package, along with a positive work environment built on solid corporate values, integrity, mutual respect, collaboration, passion, service and alignment.
We are an equal opportunity employer that promotes a diverse, inclusive and accessible workplace. By embracing diversity, we build a more effective organization that empowers our employees to be the best that they can be.
We are committed to creating a working environment that is barrier-free and we are prepared to provide accommodation for people with disabilities.
If you require accommodation in completing the online application process, please email: [email protected] Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.
