Information Services Corporation ISC Logo

Information Services Corporation ISC

Bilingual Senior Account Manager - ESC

Posted 10 Days Ago
Be an Early Applicant
In-Office
Toronto, ON, CAN
Senior level
In-Office
Toronto, ON, CAN
Senior level
The Bilingual Senior Account Manager will manage a portfolio of accounts, build customer relationships, identify growth opportunities, and align solutions with client needs.
The summary above was generated by AI

Company Name:

ESC Corporate Services Ltd.

Location: Toronto, Ontario
Status: 1 Permanent Full-time Vacancy
Salary Range: The annual salary for this position ranges from $64,500.00 - 96,500.00. Exact compensation may vary based on qualification, experience, and education. 
Closing Date: April 26, 2026

We are ESC, an experienced provider that delivers solutions uniting public records data, customer authentication, corporate services, collateral management, asset recovery, and accounts receivable management which support registration, due diligence, and lending practices of clients across Canada. Our people are what drives our innovation, growth, and well-being.

We are looking for a Bilingual Senior Account Manager to help grow our business and contribute to our future. You will be part of a successful team and play a key role in growing and strengthening customer relationships while driving new business opportunities.

This is a senior, consultative sales role suited for someone who thrives working independently, builds trust quickly, and enjoys uncovering ways to add value for clients.

Reporting to the Sales Director, you will manage a portfolio of assigned accounts, identify growth opportunities, and act as a trusted advisor by aligning customer needs with ESC’s products and services.

What you’ll do:

  • Build and manage a strong sales pipeline by prospecting, cold calling, and following up on leads from conferences, referrals, and industry connections.
  • Develop and maintain trusted client relationships, serving as the primary point of contact and proactively addressing needs, concerns, and growth opportunities.
  • Identify and pursue account growth opportunities by analyzing customer usage, uncovering gaps, and creating targeted business plans.
  • Lead discovery sessions, product demonstrations, and training to showcase solutions and align ESC offerings with client needs.
  • Provide voice‑of‑the‑customer insights by identifying client feedback, issues, and enhancement opportunities to improve competitiveness.
  • Collaborate with internal teams (marketing, onboarding, and sales partners) to ensure smooth client setup and ongoing support.
  • Ensure accurate sales reporting and forecasting by maintaining up‑to‑date records in Salesforce.

What you’ll bring:

  • Bachelor’s degree, diploma, or certificate in a related field (e.g., Law Clerk, Legal Assistant, or similar).
  • Minimum 5+ years of experience managing and growing customer accounts.
  • Bilingual in English and French (written and verbal).
  • Proven experience driving, retaining, and expanding revenue using solution‑selling methodologies.
  • Experience staying current on market trends, competitive activity, technical changes, and emerging innovations.
  • Proficiency with Microsoft Office tools, including Word, Teams, Excel, Outlook, and PowerPoint.
  • Experience in KYC, PPSA, legal, search and registration, or related credit, risk, or lending operations is considered an asset.

Key Competencies:

  • Strong interpersonal and communication skills with a professional, consultative sales approach.
  • Demonstrated ability to build and maintain effective client relationships.
  • Highly organized with the ability to manage multiple priorities and large volumes of information.
  • Independent, self‑driven contributor who collaborates effectively in a team environment.
  • Comfortable working in a fast‑paced, evolving, and sometimes unstructured environment.
  • Adaptable and responsive to change, with sound judgment and problem‑solving skills.

Please note: This position is eligible for a hybrid work arrangement consisting of in-office and remote work.

What we offer:

At ISC, we believe in progress with purpose and are proudly certified as a Great Place to Work. We’re committed to creating a supportive, inclusive, and engaging environment where people can thrive. Here’s what you can expect when you join our team: 

  • We believe in progress with purpose.
    • Innovative technology 
    • Growth through strategic partnerships
    • Investment in new products
  • We support your growth.
    • Career development opportunities
    • Education support
  • We care about people.
    • Competitive salary and benefits package
    • Hybrid work schedule
    • Recognition programs

Help us put public records at our customers’ fingertips with your customer-centric approach. If this opportunity interests you, please apply April 26, 2026. We would like to thank all candidates for their interest, however, only those selected to continue in the recruitment process will be contacted.

A little more about us:
ESC is a wholly owned subsidiary of ISC (TSX: ISC). ISC is the leading provider of registry and information management services for public data and records. Throughout our history, we've excelled at delivering value to government, industry, and our community. We are the partner of choice for governments and private sector organizations seeking solutions across the information management spectrum.

Top Skills

MS Office
Salesforce

Similar Jobs

5 Hours Ago
Hybrid
Toronto, ON, CAN
Senior level
Senior level
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
Lead the vision and strategy for the product ecosystem, drive innovation and new product development, and manage cross-functional collaboration.
Top Skills: APIsBackend PlatformsData PlatformsFrontend Platforms
5 Hours Ago
Remote or Hybrid
Toronto, ON, CAN
Mid level
Mid level
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
The Account Executive will drive outbound sales, establish relationships with C-level executives, negotiate contracts, and support SME growth through innovative financial solutions.
Top Skills: Google SuiteLinkedin Sales NavigatorOutreachSalesforceZoominfo
5 Hours Ago
Remote or Hybrid
Toronto, ON, CAN
Mid level
Mid level
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Responsible for managing end-to-end partner relationships, driving partner revenue, and executing go-to-market strategies while building a strong partner ecosystem.
Top Skills: HubspotSalesforceZoominfo

What you need to know about the Toronto Tech Scene

Although home to some of the biggest names in tech, including Google, Microsoft and Amazon, Toronto has established itself as one of the largest startup ecosystems in the world. And with over 2,000 startups — more than 30 percent of the country's total startups — Toronto continues to attract new businesses. Be it helping entrepreneurs manage their finances, simplifying business operations by automating payroll or assisting pharmaceutical companies in launching new drugs, the city's tech scene is just getting started.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account