Bilingual Contract Management Specialist | Markham, Ontario, Canada

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

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About Vision

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of vision treatments? Ready to join a team that’s reimagining how vision is improved? Our Vision team solves the toughest health challenges. Help combine cutting-edge insights, science, technology, and people to encourage eye care professionals and patients to proactively protect, correct and enhance healthy sight for life. Our products and services address these needs – from the pediatric to aging eye – in a patient’s lifetime.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech 

We are searching for the best talent for a Bilingual Contract Management Specialist to join our J&J Surgical Vision team.  This position is based in Markham, Ontario, Canada. 

Purpose:

You will be responsible for:

Reporting to the Commercial Excellence Manager, the Bilingual Contract Management Specialist is experienced in managing contracts, and is responsible for maintaining a high level of customer satisfaction through timely and accurate contract and RFP processing.

• Drafts and reviews agreements and terms and conditions based on commercial and legal and healthcare compliance input; gains cross-functional team alignment.
• Collaborates with Sales and Marketing to ensure contract requirements are met in a consistent, compliant manner. Demonstrate thorough understanding of AMO and customer’s legal terms and conditions and highlight compliance requirements.
• Leads tender process using project management techniques to ensure kick-off and status reviews with cross-functional teams, identifies clear deliverables, assigns roles and timelines.
• Identifies existing responses for common questions/clauses that can be leveraged.
• Develops new/targeted responses and recommend alternatives.
• Ensures tender requirements are compliantly met, final documentation is submitted on time and retained for easy retrieval in compliance with department processes.
• Leads response to multiple proposal types (RFQ, RFP, Sales Agreement, Amendments) received from internal and external customers.  Focus is group purchasing organizations, acute care accounts and private surgical centers / clinics.

Qualifications:

• Bachelors/University degree is required.
• Minimum of 4 years total experience is required.
• Proven experience preferably in the pharmaceutical or healthcare sector, with specific experience in Medtech is preferred.
• Strong organizational skills, with the ability to prioritize and manage multiple tasks effectively.
• Proactive, responsible, and self-motivated with a mindset geared towards continuous improvement.
• Promote and apply Johnson & Johnson Credo and Leadership Imperatives in daily interactions.
• Fully bilingual (French/English) is required.
• Data Management is preferred.
• Demonstrated ability to build strong relationships with stakeholders, business partners and customers and to influence effectively is required.
• Proficiency with MS Excel, MS Word, MS Outlook, ERP/business intelligence systems and other desktop applications is required.
• Customer Service, Contracts, Administrative Experience or Project Management is preferred.
• Strong analytical skills and an ability to utilize data to drive recommendations and decisions.

AI Usage Disclosure

The Company uses Artificial Intelligence in its assessment of applicants.

Vacancy Disclosure​

This job posting is for an existing position.

Accessibility for Ontarians with Disabilities Act

As guided by Our Credo  Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

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