The After Sales Canada Training Coordinator is responsible for supporting the design, delivery, and program management of Stellantis Performance Institute training programs for dealership service and parts personnel, as well as corporate staff. This role ensures that training initiatives align with new product launches, policy updates, and evolving business needs, while maintaining high standards of bilingual communication and program execution.
Primary Responsibilities:
The role supports the design, delivery, and administration of Stellantis Performance Institute training programs for After Sales personnel and corporate staff. Responsibilities include developing and maintaining annual training curricula, aligning programs with business objectives, and creating bilingual training materials. The position involves analyzing dealer feedback, identifying training gaps, and collaborating with subject matter experts to produce relevant content. Additional duties include managing course enrollment, certification tracking, dealer communications, and budget forecasting.
The salary range for this role is $28.00 - $35.00/hour.
FCA Canada Inc. is committed to providing accommodation for people with accessibility needs due to disabilities in all aspects of the hiring process. If you request an accommodation, we will work with you to meet your accessibility needs due to disability.
The position is for an existing vacancy.
Preferred QualificationsBasic Qualifications:
- Post-secondary education in Business, Training & Development, or related field.
- Strong bilingual communication skills (English and French required).
- Experience in training program development and administration, preferably in automotive environments.
- Self-motivated and well-organized.
- Team player with the ability to build and sustain credibility with dealers and internal teams.
- A great attitude and proven ability to be an effective collaborator.
- Proficiency in Microsoft Office Suite and Learning Management Systems (LMS).
- Strong analytical skills for reporting and program evaluation.
- Must have the ability to work off standard hours, as required.
Preferred Qualifications:
- Bilingual (French and English)
$28.00 - $35.00/hour
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