Job Summary:
We are seeking a detail-oriented and proactive B2B Account Coordinator to support our network of iGaming operator partners and the B2B Account Management team. In this role, you will assist with day-to-day account operations, game launches, reporting, and partner communications to ensure smooth execution and high partner satisfaction. This position is ideal for someone looking to grow their career in iGaming account management and business development.
About High 5:
Join the leader of the fastest-growing segment of online entertainment – Casino Gaming. Developing for the land-based, online, mobile, and social markets, High 5 has created hundreds of games that are played in 150 countries on six continents. High 5 is actively building out the most entertaining social casino gaming experience on both web and mobile platforms, offering a very dynamic, multi-disciplinary, high- learning environment for you to grow within.
High 5 employs a diverse and eclectic group of talented professionals, from brilliant Mathematicians, Software Engineers and Game Designers who construct the technology platforms, to decision-enabling Data Scientists who aggregate data feeds from around the globe, to universe-expanding Artists whose imaginations allow them to craft intricate new worlds. Life at High 5 is anything but ordinary. See us at https://www.high5games.com/
Duties/Responsibilities:
● Support B2B Account Managers in managing assigned iGaming operator accounts
● Assist with game launch coordination, including timelines, documentation, and internal handoffs
● Prepare and maintain partner performance reports (GGR, engagement, retention, etc.)
● Track KPIs and flag trends, issues, or opportunities to Account Managers
● Coordinate partner requests with internal teams (Product, Compliance, Marketing, Tech)
● Help execute promotional campaigns, feature placements, and marketing initiatives
● Maintain accurate account records, launch trackers, and partner documentation
● Assist with meeting preparation, follow-ups, and action item tracking
● Support account renewals, upsell preparation, and new partnership evaluations as needed
● Ensure timely communication and high-quality service for all partner inquiries. Required Skills/Abilities:
● Strong organizational and time-management skills
● Excellent written and verbal communication skills
● High attention to detail and ability to manage multiple tasks simultaneously
● Comfort working with data, spreadsheets, and performance reports
● Ability to collaborate cross-functionally in a fast-paced environment
● Interest in iGaming, casino games, and digital entertainment
Education & Experience:
● Bachelor’s degree in Business, Marketing, Communications, Finance, or a related field, or
equivalent relevant experience
● 1–3 years of experience in account coordination, account support, operations, or business
development
● Experience in iGaming, online casino, or land-based gaming is strongly preferred
● Exposure to B2B relationships, partner support, or client services is a plus
● Familiarity with iGaming KPIs (GGR, retention, engagement) is preferred but not required
● Experience working with cross-functional teams is a plus.
Misc.:
High 5 Games is an equal opportunity employer. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development. If your experience looks a little different from what we’ve identified but you are passionate about joining our organization, we encourage you to apply.
