AVP, Finance Data & AI

Position Responsibilities:

• Shape and lead the multi‑year AI strategy for Finance, identifying high‑value AI and analytics use cases and maintaining a prioritized roadmap aligned to Finance’s transformation goals.
• Oversee design, deployment, and performance of AI solutions, ensuring responsible use, strong governance, and measurable business outcomes across Finance workflows and platforms.
• Drive AI literacy and citizen development, building training programs, guardrails, and a Finance AI Community of Practice to accelerate adoption and innovation.
• Lead Finance’s data strategy, governance, and enablement, ensuring high‑quality, well‑governed, accessible data; supporting GDO policies; and advancing curated data layers and semantic models.
• Partner across Finance, IT, enterprise data, and risk teams to implement governance tools, align with global standards, and ensure secure, scalable, compliant data and AI solutions.
• Guide data delivery teams and Finance consumers on optimal data usage, documentation, and best practices across platforms such as Power BI, Alteryx, and Anaplan​

Must-Have Skills and Experience

• Extensive Finance & Transformation Experience: A strong finance background with roughly 8–10+ years of experience in finance or financial services, including roles in finance transformation, analytics, or strategy. The ideal candidate has a deep understanding of core finance processes (planning, forecasting, accounting, reporting) and how they interconnect, enabling them to identify where data and AI can make an impact. Leadership exposure in large-scale projects or change programs is essential.

• Experience leading end-to-end implementation of technology or data projects in Finance.
• Extensive working experience with accounting, finance and IT professionals, with ability of understanding complex AI and Data concepts
• Data Management & Governance Expertise: In-depth knowledge of data governance principles (data lineage, metadata management, data stewardship) and hands-on experience with tools/technologies for data integration and business intelligence are required.
• Understanding of finance data (FP&A, accounting, reporting) processes.
• Familiarity with tools such as Alteryx, Power BI, Power Apps, SQL Server, and metadata documentation practices.
• Experience guiding data delivery teams and consumers in optimal data usage (e.g. EDL layers, Power BI, Alteryx, Anaplan).
• General understanding/ awareness in data governance, including data classification, security, retention, access control, and monitoring.
• AI and Analytics Acumen: Strong working knowledge of AI/analytics technologies and their applications in business. The candidate does not need to be a data scientist, but should understand concepts like machine learning, predictive modeling, process automation, and AI governance. They should be familiar with common AI use cases in finance and emerging trends (for example, predictive forecasting, AI in risk assessment, NLP for report generation).
• Strategic Thinker with Execution Ability: Visionary planning skills to set a forward-looking strategy, combined with the practical ability to execute complex programs. The AVP must be adept at formulating a clear strategy and actionable roadmap, then driving it to completion through measurable milestones. This requires strong project/program management skills, the ability to prioritize initiatives, and comfort managing ambiguity and evolving priorities. They should have a results-driven mindset, ensuring that data/AI initiatives tangibly improve business outcomes.
• Exceptional Stakeholder Management and Communication: Excellent communication skills are mandatory – both in articulating complex ideas in simple terms and in active listening. The AVP will regularly interface with C-level executives, operations teams, and technical experts. Ability to influence and build trust at all levels is crucial. They should have a track record of successfully gaining buy-in for new initiatives and navigating organizational dynamics. Strong presentation and storytelling skills are needed to convey the value of data and AI initiatives to non-technical stakeholders.
• Reputation as a trusted advisor to business leadership.
• Exceptional stakeholder management and executive communication.
• Proven Leadership & Team Development: People leadership experience, including managing teams or large cross-functional groups. The candidate should demonstrate the ability to inspire and guide teams toward a common vision, coach and develop talent, and cultivate high performance. Experience in managing diverse skillsets (such as finance analysts, data analysts, data engineers, data scientists) is beneficial, as this role sits at the intersection of these domains. A leadership style that emphasizes collaboration, accountability, and innovation will fit well.
• Educational Background and Certifications: A strong academic background in fields intersecting finance and data. A Bachelor’s degree in Finance, Business, Data Science, Computer Science, or related field. An MBA or relevant Master’s degree is highly desirable for the strategic and cross-functional breadth of this role.
   

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Referenced Salary Location

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.

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