Associate Manager, Audit and Advisory Services

About the Audit Group: Join Manulife's Audit and Advisory Services team, where we partner with management to enhance risk control and organizational resilience. We deliver insightful reports to senior management and the Board, reinforcing our commitment to excellence and accountability. Our energetic and collaborative team offers exposure to a wide range of business areas and influences business management through diverse projects. We prioritize professional development and innovation, offering opportunities like data analytics training to advance your career.
About our Audit team: Join Manulife's dynamic Audit Team and play a key role in strengthening governance and risk management. As part of our global team, you'll collaborate across North America and Asia in diverse areas such as Human Resources, Third Party Risk Management, and Marketing. Additionally, you'll have the opportunity to conduct audits of our North American Insurance and Wealth and Asset Management businesses. At Manulife John Hancock, we are committed to fostering an inclusive environment —empowering our teams to thrive and deliver meaningful impact. Be a part of a team that makes a difference and helps shape the future at Manulife.
Learning Opportunities: As an audit professional at Manulife, you'll use advanced tools like a centralized GRC tool, Power BI and other business analytics to drive impactful audit outcomes. Our projects provide hands on learning with exposure to data analytics alongside subject matter experts and leaders. You will develop your communication and execution skills with support for continued learning and professional designations. These experiences will enhance both your technical and soft skills, preparing you for advancement and new roles within the company. Join a team committed to your expertise, growth, and development!   

Position Responsibilities: 

• Complete audit and advisory assignments and special projects in accordance with department and IIA standards.
• Develop adequate understanding of the risks being handled by the unit being evaluated to assess the controls in place to mitigate these risks.
• Assist in planning, driving engagements to deliver on the annual plan and assist project leads in reporting, develop, and maintain positive relationship with management.
• Prepare meaningful, concise, and well-articulated working papers, findings, and recommendations.
• Lead and communicate expectations regarding work deadlines and deliverables, follow up on open issues with management, maintain open communication and leading the remediation testing of issues.
• Apply analytical skills and be open minded to explore different ways to audit and advise, embrace and activity use data analytics.
• Lead various SOX processes, assist in SOX Planning, and provide oversight during walkthrough and testing phases.

Required Qualifications: 

• 3 to 5 years of internal audit, risk management, operations or equivalent business, advisory or consulting experience.
• A university degree or equivalent experience is required. 
• A recognized accounting (CPA, CA) or auditing (CIA, CISA) designation is preferable, but not essential for candidates with good wealth management industry experience.
• Knowledge of audit methodologies, control frameworks and risk management practices, and SOX requirements.

Preferred Qualifications: 

• Knowledge of the data analysis tools is preferred.
• Strong written and oral communication skills, ability to effectively communicate ideas and recommendations.
• Ability to work efficiently in diverse environments and cultures.

When you join our team: 

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

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About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Referenced Salary Location

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.

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