Associate Director, Sales & Relationship Management

Grade Level (for internal use):

The Team:

The S&P Global Ratings Commercial Team is responsible for optimizing relationships and commercial outcomes with a broad set of issuer clients. We are a collaborative team that develops solutions to help clients navigate complex capital markets challenges. The team is focused on relationship management and business development and values intellectual curiosity, strategic thinking, and high‑quality client engagement. We leverage proprietary data, cutting‑edge technology, and deep analytical expertise to deliver exceptional service and solutions.

The Impact:

This role supports the management and growth of a defined portfolio of issuer clients, contributing to revenue retention and new commercial opportunities. The Associate Director strengthens client relationships, executes commercial operations, and supports adoption of new tools and data‑driven approaches that enhance client engagement. You will be responsible for specific client coverage within your assigned portfolio, ensuring deep relationship management and driving AI adoption initiatives that enhance our service delivery.

What's in it for you:

• Work directly with CFOs, Treasurers, Heads of Investor Relations, and other capital markets executives from some of Canada's largest companies

• Build familiarity with assigned accounts and client business models to support effective day‑to‑day coverage

• Develop a deep understanding of the ratings business and the broader S&P Global ecosystem

• Grow within an organization that combines high performance with strong peer relationships and accessible leadership

• Gain exposure to strategic commercial decision‑making while operating with increasing autonomy as you develop in the role

Responsibilities:

• Serve as the day‑to‑day commercial point of contact for an assigned portfolio, delivering consistent, high‑quality client service with dedicated focus on specific client coverage strategies

• Support revenue retention and growth by articulating S&P Global Ratings' value proposition, identifying opportunities, and executing proactive outreach and business development while maintaining deep relationship management practices

• Partner with senior team members on commercial discussions and operational execution

• Identify cross‑sell opportunities by understanding client needs and leveraging market and transaction insights

• Lead AI adoption initiatives by identifying practical use cases, supporting pilots with product and analytics teams, and driving implementation of innovative solutions that enhance client engagement

• Maintain strong working knowledge of Ratings products, processes, and use cases to support informed client conversations

• Track and manage opportunities in CRM systems with accurate data, timely follow‑up, and operational discipline

• Monitor client activity, market developments, and transaction flow to surface potential commercial opportunities

• Collaborate across internal teams to ensure coordinated client coverage and adherence to regulatory and commercial separation requirements

• Assist with the preparation of client materials, account plans, and internal reporting

• All employees are required to work from the office a minimum of 2 days per week

What We're Looking For:

Basic Required Qualifications:

• An S&P Global employee at this level would typically have 4 - 7 years of experience in sales, relationship management, or client service within a financial services environment

• Bachelor's degree (Finance, Economics, or related field)

• Strong track record in relationship management with demonstrated ability to build and maintain client relationships

• Strong understanding of capital markets, corporate finance, and credit fundamentals

• Demonstrated learning agility and ability to quickly absorb new products, services, and use cases

• Strong interpersonal and communication skills, with the ability to convey complex information and build client credibility across different audiences and levels

• Organized, proactive, and able to manage multiple priorities with strong attention to detail and CRM discipline while delivering high-quality work consistently

• Ability to work with incomplete or conflicting data and identify solutions in non-routine situations

• Demonstrated ability to bounce back from setbacks, remain positive and focused, even in the face of challenges and obstacles

• We require all candidates who reach the final stage of our interview process to attend at least one in-person interview, which is ordinarily at your nearest S&P Global Ratings office. This must be completed before we can proceed to an offer.

Additional Preferred Qualifications:

• Prior exposure to credit ratings, fixed income, or issuer‑focused client coverage

• Experience working with cross‑functional teams to deploy commercial solutions

• Demonstrated ability to analyze market trends and translate insights into action

• CFA, MBA, or Masters of Finance

Compensation/Benefits Information:

This section is only applicable to Canadian Candidates: S&P Global states that the anticipated range of compensation for this position is 80k CAD to 145k CAD Final compensation for this role will be based on the individual's performance, geographic location, as well as experience level, skill set, training, licenses, and certifications. In accordance with Ontario's new regulations effective January 1, 2026, this job posting provides information on expected compensation. S&P Global will not be utilizing artificial intelligence in our hiring process. Additionally, we are committed to transparency and will inform all interviewed candidates of hiring decisions within 45 days of their interview. This posting is for an existing vacancy, and we encourage you to reach out for further information regarding our hiring practices or any questions you may have. Thank you for considering a career with us!

Right to Work Requirements:

All successful candidates must be legally authorized to work in Canada without requiring sponsorship for employment visa status now or in the future.

About S&P Global Ratings
At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high-quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions.

S&P Global Ratings is a division of S&P Global (NYSE: SPGI).  S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world’s leading organizations navigate the economic landscape so they can plan for tomorrow, today.
For more information, visit www.spglobal.com/ratings

What’s In It For You?

Our Mission:

Advancing Essential Intelligence.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity, Discovery, Partnership

Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
Our benefits include: 

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Global Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

S&P Global has a Securities Disclosure and Trading Policy (“the Policy”) that seeks to mitigate conflicts of interest by monitoring and placing restrictions on personal securities holding and trading. The Policy is designed to promote compliance with global regulations. In some Divisions, pursuant to the Policy’s requirements, candidates at S&P Global may be asked to disclose securities holdings. Some roles may include a trading prohibition and remediation of positions when there is an effective or potential conflict of interest. Employment at S&P Global is contingent upon compliance with the Policy.

Recruitment Fraud Alert:

If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to [email protected]. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.

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Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.  Only electronic job submissions will be considered for employment.  

If you need an accommodation during the application process due to a disability, please send an email to: [email protected] and your request will be forwarded to the appropriate person.  
 
US Candidates Only: Know Your Rights: Workplace discrimination is illegal

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