Description
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.
An Associate Accounts Receivable (AR) Analyst is focused on identifying, addressing, and resolving issues related to outstanding payments. This role plays a crucial role in ensuring that the company maintains healthy cash flow by efficiently managing and resolving any discrepancies or delays in the payment process.
What you'll do:
Invoice Discrepancies: Investigating and resolving any issues related to customer invoices, such as pricing errors, missing information, or disputes over the amount due.
Payment Processing: Reviewing and applying payments to customer accounts, ensuring that they are accurately posted to the correct invoices and accounts.
Collections Support: Collaborating with the collections team to follow up on overdue accounts and ensure timely payment. This might include sending reminders or contacting clients to resolve any outstanding balances.
Account Reconciliation: Reconciliation of AR accounts, ensuring that balances are correct and that all transactions are properly documented and aligned with the general ledger.
Customer Communication: Communicating with customers via phone, email, or other platforms to clarify any issues, negotiate payment plans, or resolve disputes.
Reporting and Documentation: Creating regular reports on the status of accounts receivable, highlighting aged receivables and potential issues for management review.
Credit Risk Management: Analyzing customer credit profiles and identifying potential risks related to non-payment or slow payment.
Collaboration: Working with other departments (sales, customer service, legal, etc.) to address customer concerns or resolve internal issues that may be affecting the payment process.
Reporting: AR reports and other ad hoc responsibilities to support the AR supervisor.
What we expect of you:
Analytical Skills: Strong problem-solving abilities to investigate and resolve payment-related issues.
Attention to Detail: Accuracy in tracking payments, discrepancies, and customer communications.
Communication Skills: Ability to communicate effectively with both internal teams and customers.
Knowledge of AR Software: Familiarity with accounting or ERP systems and AR modules.
Financial Acumen: Understanding of accounting principles, especially around accounts receivable and cash flow management.
Negotiation Skills: Ability to handle delicate negotiations when discussing payment terms or addressing disputes.
Time Management: Managing multiple accounts and priorities effectively, especially when handling large volumes of receivables.
Qualifications:
Education: A degree in accounting, finance, or a related field is typically required, though some experience can substitute for formal education.
Experience: Several years of experience in accounts receivable, finance, or collections is often preferred.
At CDW, we strive to offer market-competitive total rewards packages to attract and retain talent. As such, we are committed to pay transparency and ensuring fair compensation for all our coworkers. Each of our roles is assigned a salary range that is informed by multiple sources of market data. We determine individual pay within a given range based on a candidate's prior experience, knowledge, skills and abilities. This approach allows us to offer competitive and equitable salaries that reflect the value and responsibilities of each role at CDW. Salaries are based on a 40-hour workweek and paid on a bi-weekly payroll schedule.
Pay range: $50,000 - $55,000 depending on experience and skill set
Current Opening: This posting reflects a currently available position within our organization for which we are actively recruiting.
CDW is committed to being an AI-fluent organization
We're looking for people who bring curiosity, a learner's mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances- not replaces- human creativity and decision-making. You don't need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work.Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that's curious, adaptive, and ready to explore what's possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.
About Us
CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what's possible through technology. What makes CDW different isn't just what we do- it's how we do it. At CDW we act as one- building trust, speaking candidly, and working together to achieve more. We play to win- focusing on what matters most and delivering for our customers. And we think forward- staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That's why we think of ourselves as coworkers, not just employees- working together to solve complex challenges and deliver real impact for our customers and communities.
As a full-stack, full-lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what's next.
Together, we deliver the full promise of what technology can do. Together, we Make Amazing Happen.
CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
