AppOps, Lead

AppOps, Lead

At Interac, we design and deliver products and solutions that give Canadians control over their money so they can get more out of life. But that’s not all. Whether we’re leading real-time money movement, driving innovative commerce solutions like open payments for transit systems, or making advancements in new areas like verification and open banking, we are playing a key role in shaping the future of the digital economy in Canada.

Want to make a lasting impact amongst a community of creative thinkers, problem solvers, technical virtuosos, and high-performance application experts?  If so, we want to hear from you!

We are seeking a hands-on Technical Lead to develop and support the creation of modular, reusable solutions that will streamline AppOps processes and workflows. You will lead in fostering collaboration and accelerating innovation for a new product at Interac, championing inner-source principles, promoting a culture of shared ownership and ensuring solutions are well-documented, easily maintainable and accessible for broader team contributions. You will develop tools and libraries that prioritize reusability, enabling rapid integration and deployment across our AWS infrastructure.
 

You’ll be responsible for:  

• Architecting and developing codified, modular and reusable frameworks to streamline AppOps workflows and enable automation at scale.

• Actively contributing to the development of tools, scripts and modules that embed AppOps functionality (e.g. logging, monitoring and alerting) directly into application code and build pipelines.

• Working with Observability engineers to enable robust monitoring, logging, and observability frameworks for proactive issue detection and resolution.

• Building and maintaining versioned libraries, templated and automation modules that can be easily integrated into multiple products and workflows.

• Identifying and automating manual processes, leveraging cloud-native services to improve operational efficiency and resiliency.

• Developing tools and workflows to automate deployment, testing, monitoring and recovery processes, eliminating manual intervention and improve system performance.

• Developing and maintaining high-quality, version-controlled libraries, templated and automation scripts that accelerate operational delivery and reduce redundancy.

• Embedding AppOps principles into CI/CD workflows, ensuring deployment pipelined incorporate checks for reliability, performance and operational readiness.

• Developing modules that integrate observability practices (metrics, logging and tracing) into the application, ensuring proactive monitoring and faster troubleshooting.

• Designing tools and workflows to avoid manual processes, increasing efficiency and improving system performance across environments.

• Utilizing cloud services to build and maintain highly available, scalable, and secure systems.

• Implementing Infrastructure as Code (IaC) to guide teams in adopting reusable, modular, and scalable patterns for cloud infrastructure.

• Fostering a culture of knowledge sharing by mentoring team members, contributing to documentation and enabling broader team adoption of developed solutions.

• Supporting in the evaluation and enhancement of newly developed solutions for performance, cost efficiency and operational effectiveness.

• Collaborating with engineering, operations, and security teams to align on architecture, tooling, and delivery strategies, ensuring AppOps capabilities are seamlessly integrated.

You bring:  

• Experience in AppOps, DevOps, or SRE roles, with 3–5+ years in a technical leadership capacity overseeing large-scale, AWS cloud-based applications.

• Experience driving cross-functional collaboration (Developers, SRE, QA, and Security) to embed AppOps capabilities into the application code, CI/CD pipelines, and runtime environments.

• Experience leading and participating in Agile and DevOps transformations.

• Experience in programming/scripting languages and configuration tools to build automation frameworks, reusable modules, and developer-friendly tooling.

• Experience integrating CI/CD pipelines, with an emphasis on automating testing, deployment, and operational checks.

Nice to have:

• AWS certifications: AWS Certified DevOps Engineer – Professional or AWS Solutions Architect are strongly preferred (or similar across Azure, GCP, etc.)

• Certified Kubernetes Administrator

• Site Reliability Engineering (SRE) Certification

• Terraform Associate Certification

• ITIL Foundation

Interac requires employees to complete a background check that is completed by one of our service providers.  We use this service to complete the following checks:

• Canadian criminal record check;
• Public safety verification;
• Canadian ID cross-check;
• 5-year employment verification;
• Education verification; and
• If applicable, Credit Inquiry and Social Media Check

How we work
We know that exceptional people have great ideas and are passionate about their work.  Our culture encourages excellence and actively rewards contributions with:
Connection: You’re surrounded by talented people every day who are driven by their passion of a common goal.
Core Values:  They define us. Living them helps us be the best at what we do.
Compensation & Benefits: Pay is driven by individual and corporate performance and we provide a multitude of benefits and perks.
Education: To ensure you are the best at what you do we invest in you