AppOps Intern

Who We Are:

Every transaction matters. Every Canadian matters. At Interac, we protect both — driving trust, security, and inclusion, so our digital economy thrives.
 
Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry-leading fraud protection. Connecting banks, businesses, and individuals, Interac enables millions to send, receive, and manage money safely and effortlessly every day — across both digital and physical environments.

As the backbone of Canada’s financial ecosystem, Interac facilitates over 20 million transactions daily, supported by trusted partnerships with government and financial institutions. Consistently ranked as Canada’s most reputable financial technology brand, Interac is deeply embedded in the daily lives of Canadians.

Who You Will Work With:

The AppOpsIntern (Release Management) will support the AppOps team in coordinating and executing software releases, working closely with development, QA, and operations teams. This role is ideal for candidates interested in technical release management, automation, and cross-functional collaboration.

What You Will Do:

• Assist in developing and maintaining release schedules, ensuring alignment with business goals and project timelines. 

• Support coordination between development, QA, and operations teams for timely and smooth releases. 

• Help facilitate release readiness reviews and communicate updates to stakeholders. 

• Create and manage change tickets following change management procedures, ensuring documentation and approvals. 

• Ensure releases comply with regulatory requirements, security standards, and organizational policies. 

• Serve as a point of contact for release-related activities under supervision. 

• Help implement and refine release management processes, tools, and methodologies to enhance efficiency and reduce downtime. 

• Identify and document release-related risks and issues; assist in developing contingency plans. 

• Support automation of release processes to reduce manual intervention. 

• Automate repetitive tasks and processes to improve efficiency and reliability. 

• Foster a collaborative environment and encourage cross-functional teamwork and knowledge sharing. 

• Take ownership of tasks during the software development lifecycle in an Agile environment. 

• Communicate release plans, progress, and outcomes to stakeholders at various levels.  

What You Bring:

• You are currently enrolled in a university or college program in a relevant discipline, such as Computer Science, Engineering, Information Technology, or related fields 

• Familiarity with software development lifecycle, Agile methodologies, and DevOps concepts. 

• A self-starter mindset with a drive for continuous learning and a desire to research and implement new solutions. 

• Solid verbal, written, and analytical communication skills. You can articulate your data analysis succinctly to different people. 

• Comfortable with learning and working effectively either independently or with groups across different functions and levels – you can understand what someone’s goals are and translate them into actionable items. 

• A creative and adaptive problem-solver with a demonstrated track record of driving continuous improvement initiatives – you are known for being responsive to everyone’s needs. 

• Understanding that success is in the details – you tend to notice things that others don't. 

• Proven time management and organization skills. You can prioritize and manage your time effectively to meet deadlines. 

• Good communication and collaboration skills. 

• Proficiency with Microsoft Excel, Microsoft Office, and presentation tools. 

• Although not required, you have some familiarity or previous experience with the following: 

• Azure or AWS or any other Cloud computing 

• Containers or Virtual machines 

• IAC (Infrastructure as Code) tools (Terraform, Ansible, Cloud Computing, Kubernetes) 

• DevOps and ITIL (Information Technology Infrastructure Library) practices 

• Best practices for IT service management 

• Experience or Coursework in Agile frameworks/software delivery model (Scrum, Kanban)Agile software delivery model 

• ServiceNow or similar CRM tool 

• Interest in automation, process improvement, and technical release management 

What We’re Offering: 

The hourly pay range for this position is $21 to $23, and the internship term runs from May to August 2026. The exact amount will depend on factors such as skills, experience, and job-related knowledge. An internship opportunity at Interac also features:

• Flexible hybrid work model with monthly intern socials for better work-life balance 

• Interac learning bootcamp designed to help you hit the ground running

• Convenient downtown Toronto office located minutes away from Union Station

Why Join Us?

At Interac, the impact we make, and the people who drive it, is profound. When you become part of our team, you’re joining a purpose-driven organization that’s shaping the future of digital finance in Canada. Here’s what you can expect:

• Investing in the Future – Help us unlock digital prosperity for all Canadians.

• Innovative Thinking – Collaborate on products, practices, and platforms that redefine what’s possible.

• Inclusive Culture – Be empowered to bring your whole self to work and realize your full potential.

• Inspiring Community – Work in an ecosystem where we lift each other up and rise together.

• Intentional Support – Enjoy flexible, supportive offerings that prioritize your total wellness.

Additional Pre-Employment Requirements:

To ensure the integrity of our organization, successful candidates will be required to complete background checks, which may include, Canadian Criminal Credit Check, Canadian ID Cross-Check, Public Safety Verification, 5-year Employment Verification, Education Verification, Credit Check, and Social Media Check.

Equal Opportunity Employer

Interac is also an equal opportunity employer committed to fostering a diverse and inclusive workplace. We believe that innovation thrives when people from different backgrounds, experiences, and perspectives come together. That’s why we are committed to providing fair and equitable employment opportunities for all individuals, without discrimination based on race, color, ancestry, ethnic origin, place of origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other characteristic protected by applicable law.

If you require accommodation during any stage of the application or recruitment process, please contact us at [email protected]. We will work with you to meet your needs.

Please be aware that certain individuals are misusing Interac Corp.’s name and logo to promote fictitious employment opportunities. Interac Corp. never requests, solicits, or accepts any form of payment in exchange for employment. Any such offers are fraudulent and should be disregarded. Interac Corp. assumes no liability for any claims, losses, damages, expenses, or inconveniences arising from or related to these fraudulent activities. Such communications do not constitute an offer or representation by Interac Corp. or its subsidiaries and affiliates.