Arthur Grand Technologies Inc Jobs

Application Support Specialist / Help Desk Specialist - (English & French)

Arthur Grand Technologies Inc

Application Support Specialist / Help Desk Specialist - (English & French)

Reposted 2 Days Ago

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In-Office

Toronto, ON, CAN

Mid level

In-Office

Toronto, ON, CAN

Mid level

Provides application and help desk support for end users, including IVR, digital and website troubleshooting, incident tracking, escalation, and customer communication. The role requires strong technical support skills and is offered as a long-term contract in Toronto with five days of onsite work per week. Four openings are available, including bilingual English/French positions, and an in-person interview is mandatory.

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Company Description

Arthur Grand is an IT services firm specializing in Digital Transformation initiatives for Federal, Commercial, State & local customers. Since 2012, Arthur Grand has been successfully supporting and delivering IT services to our customers in the areas of enterprise modernization and transformation with a core focus on emerging technologies including Cloud Solutions (AWS, Azure), Agile Development, Custom Programming, Full Stack Development, DevOps, DevSecOps, CI/CD, Web Development, Mobile APP Development, Data Visualization, Data Warehousing, Financial/ERP System Implementation and Infrastructure Management. Arthur Grand’s culture of delivery excellence, combined with a commitment to bring the best talent to provide services, has earned our company an unparalleled reputation for delivering transformative results.

We are a minority-owned staff augmentation and technology consulting company

To keep our valued employees, we need to keep them engaged in challenging, interesting work, offer market-relevant benefits, and provide continued opportunities for professional growth. Please send your resume for immediate consideration

If you are interested in the above opportunity, we warmly invite you to join our team.

Arthur Grand Technologies is an Equal Opportunity Employer (including disability/vets)

Job Description

Hiring: Application Support Specialist / Help Desk Specialist – Intermediate - RQ11331
Toronto, ON – 5 Days Onsite
Long Term Contract
👥 4 Openings: 2 Non-Bilingual | 2 Bilingual (English/French)
⚠️ Mandatory In-Person Interview

We are looking for experienced Application Support / Help Desk Specialists with strong end-user support, IVR, digital/website support, troubleshooting, escalation, and communication skills.

📩 Interested candidates, please share your updated resume.

#Hiring #ApplicationSupport #HelpDesk #ITSupport #TechnicalSupport #TorontoJobs #CanadaJobs #OntarioJobs #BilingualJobs #FrenchJobs #ITJobs #ContractJobs #NowHiring

Thanks

Richard Tucker

Arthur Grand Technologies Inc

8(A) Certified Business | CMMI (L3) | ISO 9001:2015 Certified | ISO/IEC 27001:2022 Certified

NMSDC Minority Business Enterprise (MBE)

Arthur Grand is an Equal Opportunity Employer (Including disability/Vets)

Additional Information

All your information will be kept confidential according to EEO guidelines.

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