Application Observability Technical Specialist

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Why this role matters

We’re looking for an Observability Specialist who is deeply curious about systems, obsessed with signals, and motivated by turning data into decisive action. This role goes beyond dashboards and alerts—you’ll shape how  teams understand system behavior, diagnose complexity, and proactively improve reliability and performance. If you love asking “why did this happen?”, “what’s signals we’re missing?”, and “how do we make this easier for everyone tomorrow?”—this role is for you.

What you’ll do

Participate in leading observability as a capability

• Design, evolve, and champion end-to-end observability across distributed, cloud-native platforms

• Act as a thought partner to engineering, platform, and SRE teams—not just a tool admin

Go deep on analytics & insight

• Use telemetry data to explain system behavior, not just report it

• Build advanced analytical views that surface anomalies, trends, and causal relationships

• Translate noisy operational data into clear, actionable narratives for technical and non-technical audiences

• Partner with data and analytics teams to apply statistical thinking and automation to observability problems

Drive continuous improvement

• Proactively identify observability gaps before incidents occur

• Improve MTTR, reduce alert fatigue, and influence reliability outcomes

• Contribute to runbooks, golden signals, and operational best practices

What makes you a great fit

Mindset

• Curious by default – you enjoy digging until the system truly makes sense

• Highly engaged – you take ownership and follow problems through to resolution

• Impact-driven – you care about outcomes, not just implementation

Technical strengths

• Strong hands-on experience with Dynatrace or similar Observability tool (this is essential)

• Deep understanding of observability concepts:

  • Metrics, logs, traces, events

  • SLI/SLO design and alerting strategies

• Proven ability to use analytics to interpret complex system behavior

• Experience with:

  • Cloud platforms (AWS, Azure, or GCP)

  • Microservices, containers, Kubernetes

  • CI/CD and modern DevOps practices

Bonus points if you have

• Experience applying data science or statistical techniques to operational data

• SRE background or strong production engineering experience

• Exposure to OpenTelemetry and standards-based instrumentation

• A habit of writing, teaching, or presenting technical ideas clearly

Note: This role requires 2/3 days in the office.

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.