Business Process Analyst

Build the future with us

Are you driven by continuous improvement, process optimization, and business value creation, and eager to contribute to the purpose of a company that aims to ensure its clients feel confident and secure about their future? As a Business Process Analyst, you will play a key role in the planning, coordination, and implementation of high‑impact strategic initiatives within iA Financial Group’s largest distribution network.

Recognized for your analytical mindset, proactivity, and ability to simplify complexity, you will actively contribute to the continuous improvement of processes and tools supporting the Career and Dedicated Networks. Working closely with internal and external stakeholders, you will be a central contributor to the delivery of structured, results‑driven projects.

This position represents an excellent opportunity to showcase your skills and fully realize your potential within a caring and trustworthy organization. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.

What you’ll accomplish with us
As a Business Process Analyst, you’ll be at the core of our mission. Here are the main responsibilities:

• Leading continuous improvement and development projects, from planning through delivery.

• Analyzing business needs, documenting requirements, and proposing appropriate solutions.

• Identifying process impacts and recommending concrete improvement opportunities.

• Ensuring the coordination, prioritization, and alignment of ongoing initiatives.

• Facilitating collaborative workshops with stakeholders to drive innovation and performance.

• Contributing to the definition and implementation of effective and sustainable business solutions.

• Providing strategic change management support to promote adoption and ownership of initiatives.

What could accelerate your success in this role
We’re looking for someone who:

• Is recognized for their excellent analytical, synthesis, and business‑needs translation skills.

• Stands out for their ability to solve complex problems and optimize processes with a results‑oriented approach.

• Demonstrates strong agility in the face of changing priorities, unexpected situations, and evolving environments.

• Is known for their excellent interpersonal, communication, and collaboration skills, their ability to build trusted relationships with diverse stakeholders, as well as a strong customer‑focused and service‑oriented mindset.

• Has a minimum of five (5) years of relevant experience in business process analysis, supported by a Bachelor’s degree in Business Administration or a related field, or equivalent experience (knowledge of the Career agency network is an asset).

• Has an advanced level of English proficiency, as the role involves delivering presentations in English and collaborating regularly with colleagues in throughout Canada.

Why you’ll love working with us

• A work environment where learning and development merge with a collective pursuit of excellence.

• A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed.

• The opportunity to work in a hybrid environment, supported by flexibility and access to inspiring and innovative workspaces.

• Competitive benefits: Flexible group insurance, competitive pension plan, stock purchase plan, vacation and wellness/personal development days, telemedicine, employee and family assistance program, ergonomic furniture program, performance bonus, discounts on iA products, and much more!

Apply now and get ahead of your career, where your talent really belongs! 

Still unsure about applying?
At iA, we believe in potential and value diverse experiences. If this role inspires you, go ahead and apply – your place might be with us, and we want to get to know you!

The typical hiring range for this position is between $66,862 and $96,093 CAD per year; the base salary offered may vary depending on knowledge, skills, years of experience, and internal equity related to the role. At iA, we are committed to offering a fair, equitable, and market-based compensation structure. Our market data is updated annually to reflect the most current market conditions.

iA Financial Group

iA Financial Group* is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 25,000 advisors who have chosen us for their insurance, savings, and wealth management.

With over $200 billion in assets and half a billion invested in technological innovation, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.

At iA, we’re invested in you.

At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.

Please note that if you need help or assistance to make the recruitment process more accessible for you, please Contact us here. Someone from our team will be happy to assist you with your needs.