What you’ll do
The Analyst, Process & System Support role is to develop and support Promo Operations and Analytics POST & Robson applications and related processes to enable day to day decision making and support the teams in delivering incremental POS and profit.
The Analyst, Process & System Support works closely with Product Owner, Business Analysts, Data Specialists and Sr. Consultants to provide technical expertise, data analysis and reporting and coordination on essential Marketing Promotions Operations processes.
In this role you are expected to be striving for continuous accumulation of knowledge both on technical front and business processes which facilitate the rapid deployment and enhancement of sales/profit driving and cost reducing applications.
Act as subject matter expert across various systems by actively pursuing knowledge and experience with Canadian Tire Retail, SportChek and Mark’s marketing processes and systems
Support promo systems, including POST, Robson, and Promo upload process
Represent the business users in agile project ceremonies (daily stand ups, backlog grooming)
Assist in triaging and troubleshooting promotional issues
Work with users to understand, define and document business and technical needs and translate such needs into user's requirements.
Identify discrepancies across multiple business systems, assist in decommissioning legacy systems.
What you bring
Post-secondary education in computer science, business and/or engineering
2+ years Business Analysis experience
Familiar with Agile delivery, CI/CD and SLDC concepts
Knowledge of marketing business processes and/or understanding of retail principles
Experience in change management, process analysis and user acceptance testing (UAT).
Ability to prioritize and cope with competing and changing objectives in support of long-term goals while maintaining stakeholder expectations
Strong analytical and problem-solving skills
Strong verbal and communication skills
Ability to facilitate formal and informal communications across all levels of stakeholders including translation of technical concepts into business language and vice versa
Proven ability to work both at a conceptual and highly detailed level
Organized and result driven
Skilled at working with databases using SQL
Existing programming skills or commitment and ability to learn a programming language.
Microsoft Office skills (MS-Access, MS-Excel), VBA scripting an asset
We’re always looking for great talent! In addition to competitive pay, we offer:
Comprehensive benefits and retirement programs
Performance incentives, Continuing Education Programs
Other perks to support your well-being
Career growth opportunities and product discounts
Our typical hiring range is between $53,000.00 and $88,000.00. Slary decisions are also dependent on other factors such as your experience, job-related knowledge, skills and competencies, market location, industry benchmarks, internal equity and other role-specific requirements.
This posting represents an existing vacancy within our organization.
About Us
Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With more than 90 Owned Brands, 1,700 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility. It is an especially exciting time to join CTC and its family of companies where career opportunities are wide-ranging! Join us, where there's a place for you here.
Our Commitment to Diversity, Inclusion and Belonging
We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.
Accommodations
We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.
Top Skills
Canadian Tire Corporation Toronto, Ontario, CAN Office
2180 Yonge St, Toronto, Ontario, Canada, M4S 2B9
