Analyst, IT Quality Assurance

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a CIBC team member, the Analyst IT Quality Assurance is responsible for developing and executing test scenarios and scripts for functional system integration and acceptance testing for platforms in compliance with established controls and standards. The role works in multiple technical areas to perform various assignments, employing diverse skillset. The Analyst, IT Quality Assurance, works cooperatively with others to achieve synergies and accomplish common goals, defining and documenting criteria for testing and presenting results to achieve established goals and objectives following the defined testing methodology.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you'll succeed

• Testing Expertise- Lead the investigation and translation of business requirements into test cases. Design and manage end to-end testing activities for various projects across the business. Use your expertise in software development testing to provide clients with quality products that meet business and system requirements. An added advantage would be familiarity with testing techniques and tools for APIs, Web Services, and database testing (such as XML, JSON, SQL, Unix/DOS, HTTP, REST/SOAP API testing tools), as well as programming or scripting experience (e.g., Java, Python, VBScript).

• Team Management-  Proactively identify potential issues throughout all test phases, and suggest possible improvements or enhancements.

• Project Coordination- Identify obstacles or risks that may impact a project’s timeline or success and provide regular status updates to the business. Keep the lines of communication open with stakeholders, and escalate issues when necessary. Ensure that all test deliverables are received, approved, and aligned with your project’s timeline, budget, and goals.

Who you are

• You can demonstrate 1-2 years experience. Your critical thinking skills help to inform your decision making. You notice details that others may overlook. Additionally, you observe patterns that enhance both testing efficiency and quality. Your analytical and problem-solving skills enable you to quickly grasp requirements, solution implementation and system-to-system integrations, allowing you to conduct thorough testing and investigations to determine the root cause of issues encountered during testing activities. 

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.

• You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.

• You're passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.

• You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.

• You’re a certified professional. Bachelor’s degree or equivalent in Computer Science or Technical discipline.

• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

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