Analyst, Consumer Engagement

TransUnion's Job Applicant Privacy Notice

What We'll Bring:

At TransUnion, we are dedicated to finding ways information can be used to help people make better and smarter decisions. As a trusted provider of global information solutions, our mission is to help people around the world access the opportunities that lead to a higher quality of life, by helping organizations optimize their risk-based decisions and enabling consumers to understand and manage their personal information. Because when people have access to more complete and multidimensional information, they can make more informed decisions and achieve great things.
Every day TransUnion offers our employees the tools and resources they need to find ways information can be used in diverse ways. Whether it is helping businesses better manage risk, providing better insights so a consumer can qualify for his first mortgage or working with law enforcement to make neighborhoods safer, we are improving the quality of life for individuals, families, communities and local economies around the world.

What You'll Bring:

• Bachelor’s degree or equivalent relevant work experience, preferably in the Financial Services industry.
• Excellent communication and interpersonal skills.
• Internal and external customer facing experience.
• Ability to translate technical and functional requirements and collaborate with technical counterparts.
• Can explain technical concepts in layman's terms to a non-technical audience.
• Strong problem-solving skills and ability to act decisively in fast paced, frequently changing environment.
• High Experience of proven ability to work independently, manage simultaneous assignments and effectively prioritize workload with competing priorities.
• Familiarity working with data.

Impact You'll Make:

• Contribute to the full system lifecycle including client and sales engagement, requirements gathering, review the fulfillment of the solution, & coordinate resources for fulfillment.
• The associate is needed for successful analysis of customer business requirements by assisting the technical team with developing an end-to-end processing solution that includes design, setup, test, delivery and documentation. 
• Validate batch fulfillment system setup and output, based on requirements from the customer, which also includes direct customer communication to audit the results. 
• Analyze and interpret how industry changes will affect program execution, fulfillment, and solution delivery.

We’d love to see:

• Experience in the credit reporting, financial services or direct marketing industry is preferred.
• Excellent interpersonal and communication skills.
• ETL Knowledge.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Accommodation is available, including for applicants with disabilities, in accordance with applicable laws.

TransUnion's Internal Job Title:

Analyst NE, Batch Processing