ITProfound Inc. Jobs

AI Engineer - Senior

ITProfound Inc.

AI Engineer - Senior

Posted 22 Days Ago

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In-Office

Toronto, ON, CAN

Senior level

In-Office

Toronto, ON, CAN

Senior level

Design, develop and implement enterprise AI/ML and generative AI solutions, including LLM-based conversational agents for Amazon Connect contact centres. Integrate Amazon Bedrock and other cloud AI platforms, build/configure Customer AI Agents, optimize prompts, and develop using Python and JavaScript/Node.js across AWS services.

The summary above was generated by AI

We do have a job opening for AI Engineer - Senior for our direct client Province of Ontario. The position details are given below:

Job Details:

Job ID: RQ11252 - AI Engineer - Senior

Client : Government Services Integration Cluster

Location : Toronto, Ontario

Duration: 09 months+ Extension

Type: Onsite

Job Description:

Must Have:

5+ years of experience developing Artificial Intelligence and Machine Learning solutions.
Hands-on experience implementing Generative AI and Large Language Model (LLM) solutions in enterprise environments.
5+ years of experience implementing contact centre solutions utilizing Amazon Connect.
Experience configuring and developing Amazon Connect Customer AI Agents.
Extensive experience designing, developing and implementing Amazon Connect cloud-based contact centre solutions.
Experience integrating Amazon Bedrock services with Amazon Connect solutions.
Experience designing, developing and optimizing prompts for conversational AI, virtual assistants and AI agents.
Experience with AWS services including Amazon Connect, Amazon Bedrock, Amazon Lex, AWS Lambda, API Gateway, Amazon DynamoDB, Amazon S3, CloudWatch, EventBridge and IAM.
Knowledge of Azure OpenAI, Azure AI Services, Azure AI Foundry, Google Vertex AI, Gemini and equivalent AI platforms.
Strong experience with Python development.
Experience with JavaScript, Node.js and related technologies.
5+ years of experience implementing conversational AI, IVR or contact centre solutions.

Nice to have:

Prior OPS or Public sector exp.

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